Sarajevo, Federation of Bosnia and Herzegovina

As a big leading multinational company, we are pushing boundaries in the world of traditional and digital strategies with a spark for genuine creativity. There are no two days alike and that's what gets us excited every morning. That means working here is challenging, invigorating, and rewarding. We are one group, but with many opportunities. Join us and became a part of a group of 158 nationalities speaking 58 different languages through 140 countries! Having 36 iconic international brands in our Group portfolio makes your adventure limitless!

Discover the world of L’Oréal by applying for:


Key Account Manager (m/f)




We're looking for a new colleague (m/f) who will be the part of our Consumer Products Division, having the chance to work for the whole L’Oréal Adria Balkan region.   Position of Key Account Manager requires independent, agile and organized person who will be responsible for:


  • Implementing division and channel strategy per brand/category in association with distributors and in agreement with the Commercial Director.
  • Working with the markets in Albania, Montenegro, North Macedonia & Kosovo, regularly visiting the partners in the region.
  • Growing market shares and the market in general in cooperation with distributors.
  • Developing trusting relationships with distributors.
  • Acquiring a thorough understanding of distributors needs and requirements
  • Serving as the link of communication between distributors and HUB category leaders 
  • Preparing regular reports (sell through, sell in, stock coverages) of progress and forecasts to HUB.
  • Analyzing P&L (commercial lines) lines and potential additional necessary activities for the purpose of building product & gross margin per client/country
  • Visiting the field at least once a quarter (additionally depending on the need in each market (country) together with distributors.
  • Analyzing previously defined activities and setting up new activities in close cooperation with distributors regarding the development of our brands, categories, and markets in their entirety.
  • Following competitors’ activities, retailer shelf prices, and media investment per market (country).
  • Performing distribution analysis (actual & potential).
  • Proposing activity to improve sell out, market share, sell through & sell in. 




With us, you’ll strive and drive. You’ll try, might fail, try better to succeed. You will never do it alone, but with our inspiring teams. At L’Oréal, you get down to every task as if you're the leader of that project - no matter what your title says. We want you to grow beyond your limits by creating an environment where you are inspired to learn, to challenge the status quo and to make your ideas as best practice. We want to spread your wings by constantly exploring and upgrading yourself in various areas.




  • Has minimally 2 to 5 years of similar experience
  • Holds a Bachelor’s or a Master’s Degree 
  • Has excellent computer skills (Microsoft office, Power BI, Outlook)
  • Understands P&L (commercial lines) analysis
  • Understands the e-commerce landscape and application possibilities in related  markets. 
  • Has strong numerical and analytical skills 
  • Has highly developer adaptability, communication, and collaboration skills
  • Has a growth and goal-oriented mindset with positive attitude
  • Works with responsibility & autonomy and is good team player 
  • Open to relocate to EU countries
  • Is Fluent in English language 


Our L'Oréal Adria Balkan dream team is based throughout several countries (Bosnia&Herzegovina, Bulgaria, Croatia, Serbia and Slovenia), speaking more than 7 languages, and united towards one ambition – creating L’Oréal, for the future!

On this position, you would be part of our Consumer Products team, but you would closely collaborate with passionate and engaged colleagues throughout all our countries, that are experts in their respective fields and that are driving excellent market performance results in a highly ethical, friendly, and inspiring environment!

We’re proud to say that L’Oréal Adria Balkan region is winner of several „Zlatni indeks“ awards in Croatia and recognized as one of top employers in Serbia with recognition „Vrh poslodavac“!


You might be a cosmetics junkie — or you might not. You can be an introvert or an extrovert. The point is, whoever we are, we are all a team and we’re always here to help, celebrate and cheer one another! That’s what makes the glue of L’Oréal: the people. But apart from that, we also appreciate and share our love for:

  • Numerous opportunities for constant learning, with many online&offline educations!
  • Our colleagues. They will be like your second family. P.S. we enjoy our team buildings and informal gatherings as well!
  • Love for food. Fresh fruit for the breakfast? Many coffee machines (or space to cook your own turkish coffee!) and our cozy lunch spaces? Yes, we have it 😊
  • Our Share&Care program. It serves to offer numerous benefits to protect us and our health, to give us balance in personal life and workplace as well😊
  • Flexibility. As simple as that – from flexible working hours, to possibility of remote working, to Sunny Fridays during the summer where we enjoy shorter Fridays!
  • We don't have to mention working with top international brands in the business, and the most passionate professionals in the industry?
  • The fact that there's (usually) no such thing as standard career path. Each of us has the opportunity to be empowered and to lead the change we want to see within the biggest beauty company in the world!

Find more about our projects & brands that we’re so proud on, and our Adria Balkan region on this LINK!


Passion, innovation, entrepreneurial spirit, open-mindedness, quest for excellence and responsibility are in L'Oréal's genetic code.


If you are ready for this challenge apply by sending your CV and cover letter in English!

Only short listed candidates will be contacted.

All applications will be treated in the strictest confidentiality.


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