KEY JOB ACCOUNTABILITIES

1. Lead the creation of retail artistry contents for international education modules

2. Engage shu uemura artist community with makeup skills training programs via o&o seminars

3. Creation of internal artist content guideline for social commerce, in partnership with communication team on monthly or campaign basis

4. Organization of makeup artist activities and responsible for international screening for certified makeup artist

5. Assist international Artistic Director, uchiide, in shooting in a scheduled basis


PROFESSIONAL & TECHNICAL COMPETENCIES

EMBODIES BRAND IDENTITY & KNOWS SELECTIVE BEAUTY UNIVERSE

・ Master brand identity and knows sense of purpose 

・ Masters fundamental knowledge: products, categories, gestures, sales and service 

・ Master competition, market, clients, and trends knowledge 


DESIGNS, TRANSMITS & EMPOWER

・ Designs appropriate learning solutions for Customer Experience 

・ Delivers & transmits Education Contents for service excellence

・ Provides personalized follow-up & coaching 

・ Animates learning communities with passion 


ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE 

・ Fosters empathy 

・ Knows customer profiles & transmits customer centricity 

・ Continuously elevates services standards and POS execution according to brand specificities


MUST-HAVES

Training experience with excellent communication and interpersonal skills

Experienced in creation of training modules

Passed Shu Uemura International Screening for Certified Makeup Artist

Microsoft Office proficient

Fluent in English, ideally with either Chinese or Japanese is a plus




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