Data & Analytics IT Domain Portfolio Management Officer (PMO) will be responsible for the governance of the Zone Data & Analytics IT project portfolios and the implementation of Zone IT Transformation program’s initiatives in North Asia (NA) and South Asia Pacific Middle East North Africa (SAPMENA). She/he will also support in the project portfolio’s financial management, budgeting, contract management and reporting (including roadmaps).

This position requires close working relationships with Zone Data & Analytics IT team, Group/Zone hub IT teams including IT finance/controlling, business partners, external partners and the NA & SAPMENA CIO Office. She/he will organize the required cadences within the Zone Data & Analytics IT domain by involving the relevant stakeholders, incl. sub-team leads. She/he will also support Zone Data & Analytics IT domain’s communication and coordination for internal events.

Key missions:

  • Advocate the highest standards of IT Portfolio Management to ensure value creation for the Business.
  • Support in project portfolio Financial Management across the domain
  • Provide effective Communication across the Zone
  • Support to accelerate & animate CIO Office and Employee Experience’s activities.

Key job accountabilities

  • Own, animate, and facilitate IT governance for the Zone Data & Analytics IT domain.
  • Support the management of the domain’s IT roadmap and portfolio: ensure proper governance, committees, cadences, dashboards and KPIs are in place.
  • Strategically manage Group and Zone stakeholder’s IT initiatives portfolio and requests
  • Act as a proactive Zone IT partner – actively engage with internal/external partners to support the management of the domain’s IT roadmap & portfolio.
  • Responsible for the preparation of the domain’s activities in Strategic Planning, Budget Planning, Group CPP, Zone CPP, Domain Review, Governance Meetings, Project Review & IT Zone Management Committee
  • Responsible for contract management with external partners specifically in the context of budgets consumption, in close collaboration with the Zone Data & Analytics IT domain’s demand & delivery leads, solution leads and BAU leads.
  • Track, measure, and communicate the realization of value delivered by Zone IT Initiatives 
  • Drive the budgeting process (including pre-budgeting) across the Zone to ensure budgeting is completed on-time and within plan and tracks.
  • Support in project portfolio financial management, reporting, and information accuracy while working closely with IT Finance Controllers (incl. during trend cycles)
  • Lead internal communications planning for the domain on key campaigns, initiatives, and internal events.
  • Activate agile/product transformation within Zone IT team and domain.
  • Partner with NA & SAPMENA CIO office to champion the demand-to-project and demand-to-enhancement workflows within the Zone Data & Analytics IT domain.
  • Show sensitivity to the L'Oréal métier/Business.

Expected qualities:

  • Results-driven who has held a PMO role within a regional organization or IT domain. 
  • Manage multiple priorities as an independent, self-starter with excellent time management within a rapidly evolving business.
  • Able to build positive relationships to drive and collaborate with cross-functional stakeholders and teams at different levels of maturity.
  • Ability to empathize with and influence stakeholders’ challenges and needs.
  • Capability to contribute strategically as well as tactically and operationally.
  • Effective communicator with ability to drive change.
  • Demonstrate an ability to challenge strategic plans where suitable.
  • Knowledge of project/product management & methodologies 
  • Sound knowledge of project finance, IT budgeting processes
  • Good knowledge of communication and learning function 

Technical skills:

  • ITSM/PPM tools (ServiceNow)
  • Microsoft Office applications -- Office Suite (Project, PowerPoint, Excel, Word), Visio
  • Knowledge of tools for data extraction & reporting such as Power BI, MS Excel preferred.
  • CMMI, ITIL, Project methodology
  • Agile methodology knowledge is a plus.


  • Degree in Business/Engineering/Information Technology
  • Applied knowledge of IT Project Management and Program Management Office (PMO)
  • Strong experience as a change leader in an international environment
  • Experience in Data/Analytics or in FMCG are a plus.
  • Minimum 10 years’ work experience

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