📢 Calling all innovators, disruptors, and dreamers!  📢


L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together creating meaningful impact.


Be a part of our daring Operations team of over 20k exceptional minds. Here, you won’t just work on complex challenges; you'll help create sustainable and inclusive beauty alongside our visionary partners. Your role? Crafting, innovating, sourcing, producing, and delivering millions of products and services that touch every corner of the globe. It’s time to engineer the future of beauty!


Would you like to be part of this great adventure?


You will…      


  • Identify customer needs and expectations, map customer journey and proactively identify global opportunities of improvement.
  • Develop listening point in the customer journey, via the NPS or other surveys.
  • Build a relation of proximity with the client based on the sharing of information to ensure the best linear service (OSA) while optimizing stocks and costs over the entire chain.
  • Ensure the alignment of the catalog and product information between the Business Unit/Subsidiary and the client and vice versa.
  • Ensure that the processes (supply, legal disputes, returns) are aligned between the customer and the Business Unit, and define a dashboard with the shared indicators.
  • Follow the execution and identify the risks of shortages, and work both internally and with the client in order to limit its impacts.
  • Coordinate the information sharing (quantities and phasing agreement) on cruising products, promotions and launches, between the sales team and the customer.
  • Analyze shortage causes, including the ones on shelf, and propose actions both internally and with the client.
  • Animate regular supply chain meetings with the client.
  • Follow the supply chain performance and coordinate improvement projects (demand, physical distribution, sales…)
  • Follow the stock in trade and propose actions for optimization.


To be successful in this role, you have…


  • At least 3 years of experience relevant to the position.
  • Preferably studies in Engineering / Business Administration.
  • Good communication, influencing and negotiation skills.
  • Consumer oriented: bring added value to the customer and to the consumer.
  • Ability to propose innovative ideas.
  • Team player 
  • Resilient
  • Results-oriented and proactivity.
  • Fluency in English (C1).


We offer…


  • 😎 Friendly and dynamic work atmosphere in the diverse environment of the market beauty leader;
  • Unlimited access to the L’Oréal “MyLearning Platform” to boost your skills;
  • 💻Smartworking: up to 2 days of remote working per week;
  • Access to the L'Oréal Share&Care package;
  • 🍒Cherry on the cake: discount for products from our brands’ portfolio!


If this sounds awesome and you think that there might be a fit, apply now! 


How the recruitment process looks like:

  • Online application (we advise you to upload an updated CV).
  • Interview with the HR team to understand your profile and your expectations.
  • Meeting with the business and with your potential future manager to discover in detail the mission designed for you! 


Do you want to know more? Read and apply at: https://careers.loreal.com

L'Oréal is committed to building a diverse environment and is proud to offer equal opportunity among candidates. L'Oréal rejects discrimination against any employee or job applicant on the basis of race, religion, sexual orientation, gender, sexual identity, freedom of expression, birth origin, functional diversity or any other freedom protected by law.

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