For more than hundred years, L’Oréal believes that beauty needs Science. In a world now transformed by digital technology and the emergence of new scientific domains, we are confident in our ability to turn these opportunities into major innovations, closely linked to the new consumer expectations all over the world. Science & Technology are allowing us to invent safe, trustable, sustainable & responsible beauty products and experiences that will change people’s lives. 

L’Oréal Research & Innovation (R&I) has continuously invested upstream in its research with a high level of ambition. Our 4 100 L'Oréal R&I people are talented and highly skilled, located in major markets, working in a cooperative way, open to the world.

In the department of Evaluation Intelligence, we are looking for a Senior manager. 

As a Senior Manager, your main responsibilities are : 
  • Strategic inputs to build project ambition and performance evaluation plans for SCALP programme and HAIR projects
  • Lead evaluation design for all innovation projects for the Hair category
  • Integrate & plan cross functional programs to deliver strong performance insights
  • Lead communication of key project performance results
  • Lead a small team of PPM within the hair métier , covering hair care , hair coloration and manageability , professional products division and SCALP programme
  • Leader & Owner for objective (measured) & subjective (perception) performance for hair category
  • For a category ensure that we know everything relevant to consumer habits, usage, needs, expectations etc – now and future. To understand the external context – market/business and competition where are we at risk of missing a trend, not being able to develop the perfect offer (working with key partners in CMI, CMO & EI).
  • For a project ensure that we know consumer targets, benchmarks, delivery KPI & KPA within the relevant target group. Ensure that we have the required consumer AND technical understanding to provide a recommendation for launch
  • Custodian (Leader) with project leaders & science leaders in ensuring the standards of understanding needed for product launches including risk assessments, performance dossiers, claims support
  • Operate a virtual team for the category with the science teams
  • Define & drive the development of new capability for the category
  • Maximized usage of budget & category related efficiency in evaluation planning. Define the most effective & efficient approaches to get the learning within projects & categories
  • Be a key decision maker (NOT to execute lab or marketing thinking)
  • Be a driver of new business opportunities
  • Contribute to Shanghai EI management committee and to the global EI hair CPL/PPM community 
  • Key partner with leader of the SCALP programme DOMAIN and the leader of Hair Development laboratory in Shanghai 
  • Key job responsibilities:
  • To be a strategic partner to Hair Métier on a global scalp program to shape strategy and project ambition
  • To define and lead evaluation plan at an international level and contribute to global evaluation architecture work
  • To partner project leaders to define project briefs, product performance pyramids, consumer targets and key competition for key technology projects
  • To propose robust evaluation plan to provide strong body of evidence for product performance in collaboration with labs, innovation direction/consumer market insights, cross functional PPE expertise teams and worldwide Category Performance Leader (CPL)/Skin Project Performance Manager (PPM) network
  • To maximize technology potential by building a worldwide evaluation plan working closely with Category Performance Leader (CPL)/ Hair PPM network
  • To synthesize and communicate key project performance as representative for Evaluation Intelligence (EI) at top management and international meetings
  • Anticipate needs and define category evaluation capability development plans working with category general managers and functional capabilities
  • Work with teams to continuously build hair category/product knowledge
  • Supervise the budget: balancing demand, business-line priorities and resources
  • Experience:
  • Several years’ experience in R&I product development focused on B to C industries, eg FMCG , including a broad range of objective/subjective evaluation and measurement , and preferably with product development experience
  • Experience of project and/or programme management
  • Good knowledge of research and development: culture, organization, and operating procedures
  • Awareness of market developments (bibliographies, benchmarking, patents, and internal presentations/technologies)
  • Ability to supervise a portfolio and manage a budget
  • Proficiency in English – written and spoken
  • Strong collaborator and team builder with a cross-discipline team
  • Experience working in an international, multi-cultural environment
  • Deliver clear insights through analyzing multiple/complex data sets

To succeed in this position, you have : 
  • Education background
  • Required professional experience
  • Mandatory technical skills and Nice to have technical skills
  • Fluent in English

You are : 
  • Excellent interpersonal, communication (written/oral) and organizational skills
  • Strong diplomacy, influencing and leadership skills
  • An understanding of how to excite and motivate across multi-discipline, mostly importantly, with labs
  • Strong communication and analytical skills a must
  • Knowledge of innovation development, market and consumer insights, sensory & instrumental protocols
  • Knowledge and passion in cosmetic and haircare, an advantage
  • Experience in social media analytics, design thinking, visual and motion communication, and advantage
  • The ability to think and globally and with collaboration partners in project mode is essential
  • Must be legally eligible to work in the CHINA in an on-going basis

If you identify yourself in this position, please apply by uploading your resume in PDF

The L'Oréal Group is convinced that difference is a deep source of wealth, that allows everyone to grow, to challenge themselves and to go further. We strongly encourage everyone to always dare and never censor themselves. Skills can always be learnt. We will be delighted to exchange with you! 


To discover our scientific and technical functions at l'Oréal Research & Innovation, please check our career website : https://careers.loreal.com/en_US/content/ResearchInnovations?3_4_3=128