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Esta‡Gio
Bucureşti
Bucharest
Outros
Tempo Integral
25-Abr-2025


🔊 Calling all innovators, disruptors, and dreamers!  

 

Join L’Oréal, the world's #1 beauty company present in over 150 markets. For over 100 years, we’ve been transforming, fueled by data, tech, innovation, and science. Together, we solve complex challenges at scale, while staying true to our commitments to society and the planet.  

This could be the beginning of an unbelievable journey. Career possibilities are endless – and YOU are in the driving seat.   

 

🦾 What’s in it for you?  

 

At L’Oréal, our pioneeristic and agile spirit keeps us interconnected with all métiers, all the time. Forget silos: L’Oréal allows you to be part of an immersive eco-system designed to develop expertise and accelerate your growth.


Ready to shape and disrupt the future of beauty? At L’Oréal you will be asked to go beyond the ordinary and challenge the status quo.  


What do we expect from you? Be innovative, bring unexpected ideas, push the boundaries, and contribute to solving complex challenges!  

 

THE MISSION: WHAT WILL AWAIT YOU

To ensure customer data quality and availability throughout the creation, modification, and publication processes while complying with group standards

  • Ensure compliance with all legal requirements and group standards for creation and modification of customer master data
  • Implement workflows to ensure traceability and efficiency of the authorization process
  • Monitor KPI for customer master data creation and modification:
    • Monitor number of new Customers vs deleted customers
    • Measure lead time to create customers
    • Extract, validate, and archive modifications of Customer Master Data field to check relevance of changes
    • Review every 6 months customer that have not ordered in the last 6 months
    • After agreement with Commercial, close all accounts that are no longer traded with
  • Provide technical support to the O2C teams in order to make sure that everyone understands the implication of CMD changes
  • To perform timely and accurate pricing and promotion management
  • Participate in the implementation of new projects
  • Take part in internal audits and introduce following process improvements


REQUIREMENTS

  • Previous experience in any kind of Customer Service area represents an advantage
  • Strong attention to details in logging, updating, and managing customer requests
  • Medium to advance on excel
  • Self-motivated, great communication skills and fast learning 
  • Structured, ambitious, and well organized

REWARDS AND PERKS  

  • Monthly salary  
  • 25 days annual leave  
  • Meal tickets  
  • Health & Life Insurance  
  • Yearly Sports Activities compensation
  • Work Laptop
  • Friendly and dynamic work atmosphere in the diverse environment of the market beauty leader;  
  • Unlimited access to the L’Oréal “MyLearning Platform” to boost your competencies development  
  • 2 days per week massage in the office  
  • 1 day per week of fruits in the office  
  • Cherry on the cake: products from our brands’ portfolio on special occasions; 
  • Smart working: up to 2 days of remote working per week
  • Access to the L'Oréal Share & Care package for Interns (FIT Onboarding Plan, Career Coaching, Psychological Support, etc.)

 

If this sounds awesome and you think that there might be a fit, apply now!  

 

How the recruitment process looks like: 

  • Online application (we advise you to upload an updated CV indicating when you would be available to start). 
  • First interview with the HR team to understand your profile and your expectations. We have got a handy guide to supercharge your interview prep and steer your professional journey.  
  • Meeting with the business and with your potential future manager to discover in detail the mission designed for you!  

 

Last but not least, some things you must know: 

 

1. We love to be the first at L'Oréal. You will get endless autonomy to propose, experiment, take risks and ensure that we stay at fore front of everything. 

2. The beauty industry is changing! We are leading the way and you will be shaping the revolution. 

We are not going to lie, the pace will be intense. We'll rapidly innovate! This also means that you'll be learning faster than anyone else in the industry. 

3. We have the resources, the focus, and a large enough user base to experiment with any ideas we can come up with. And you're going to be right in the thick of it. 

 

  

 #beautythatmovestheword #JoinUsAtLoreal  

Beware of recruitment scams! L'Oréal only accepts applications through our official careers website. If you encounter suspicious activity, please report it immediately.


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