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London
Sales & Business Development
Full - Time
21-Dec-2020

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.


SENIOR NATIONAL ACCOUNT MANAGER

– PURE PLAYERS

CONSUMER PRODUCT DIVISION



L’Oréal UKI is seeking dynamic, results driven E-SNAM to accelerate our beauty Pure Play business. Working in a newly formed, fast moving pure players team, they will be joining at pivotal time. Managing one of our fastest growing and most strategic beauty e-commerce customers. 


You will:

…sell

Above all we are looking for a sales person to grow the business in line ambitious targets for this channel.

You will be market insight driven, comfortable sizing up opportunities, exploring new levers for growth, taking bold investment decisions and quickly learning from them. And be able to creative & persuasive in building commercial proposals to drive your business forwards.

You will be customer centric in your approach, able to quickly build strong multi-functional network within the customer, pulling in relevant ‘experts’ on both sides to unlock opportunities. Plus be confident in championing your customer’s needs to internal L’Oréal stakeholders.

You will be ultimately accountable for the full P&L of your customer and managing costs with the budget parameters. This includes all lines of the P&L from retail sell out, SIT and gross margin to ensure delivery of key KPIs both internally & externally. Including  negotiating & tracking the business plan with the customer. As part of this you will need to be comfortable trading e-com specific levers such as media as part of the wider business plan with the customer.

 

…know E-Commerce

We are looking for a well rounded appreciation of elements that drive an e-commerce business including the customer experience, traffic levers & conversion drivers.  You will have a strong passion for growing the user experience of the beauty shopper and working with L’Oreal CMO team to build best in class experience with our retail partners. You will have the ability to identify through market insight the right product selection to win with this customer and develop this with brand teams when there are gaps.

 

You will have a high attention to detail when it comes to e-merchandising. And a hunger to continually improve the product detail page across Imagery, text & reviews to grow the conversion rate.  You will be able to apply category approach which is insight driven and incorporates brand plans to ultimately execute an activation plan that excite shoppers and wins share. Including the ability to build & execute a promotional strategy that encourages the right shopper behaviour and grows category value.


You will understand the critical importance of supply chain in delivering exceptional customer service and market leading user experience. In practice this will involve working very closely with your supply chain counterparts on the end to end supply chain, balancing the equation of cost to serve with maximising online availability & speed of delivery.

 

To be strategic in planning to grow page traffic with through both organic content and paid levers. Responsible for a good return on investment in marketing packages and campaigns bought from the retailer. 


You are:

Focussed on doing business with purpose, looking for ways to live and breath our mantra ‘beauty for all’ through retail initiatives.
Highly numerate – strong analytically
Strong negotiator & look for a win-win opportunities with our retail partners
Driven and tenacious with a ‘anything is possible attitude’
Highly organized with prioritization skills.
Motivated about the opportunity to develop business our key growth channel.
Happy to work in ‘start-up’ type environment within a large international business.

You have:

Strong Communication skills – written and verbal
Excellent presentation skills with attention to detail for creating sound commercial arguments
Strong influencing skills – you will be required to demonstrate thought leadership as well as drive to execution
Experience in a fast paced sales / retail environment