New York, NY
Sales & Business Development
Full - Time
07-Jul-2021

Manager – Strategic Planning, Key Accounts (Traditional & Fine Department Stores)

Division:                      Wholesale Sales – Traditional & Fine Department Stores

Supervisor Title:           AVP, Strategic Planning, Wholesale Sales

Location:                     New York Office

Job Summary

The Manager of Strategic Planning is responsible for driving retail sales and the associated sell-in of a forecasted dollar volume into the retail account(s). Strategic Planner will play an instrumental role in the planning and execution of Kiehl’s sales & marketing initiatives for each account. Act as key liaison between Kiehl’s and the assigned account(s). Interact with buying office in all aspects of the ordering process to ensure the company’s net goals are met. Participate in negotiating new distribution opportunities including space and location, capital agreements and opening orders. Perform all administrative functions for their account(s).

Essential Duties and Responsibilities:

  • Work with AVP, Strategic Planning and Marketing to develop and propose Retailer Strategy for assigned account(s) 
  • Responsible for planning & achieving net/retail sales goals for the account(s).  Compile all daily, weekly and monthly retail sales reports to ensure accurate forecasting. Manage all account(s) stock and sales plans with accuracy; negotiate with retailer on the shipments and order flow managing retailer shipping schedules and communicate in Order Write meetings
  • Create and plan all presentations for management and retailer meetings
  • Administrative tasks as required

Judgement and Decision Making:

  • Plan Net and Retail Sales, and Allowances for Accounts and adhere to compliance policies
  • Work closely with field team sharing key strategies for execution
  • Partner with Sales Admin on allocations and prioritization of inventory
  • Manage the logistics of launch/disco/phase-ins/renovation and impact with cross-functional teams and buying office

Experience, Competencies and Physical Requirements

  • Bachelor degree and minimum of 5+ years’ experience in Cosmetic or retail management (Retailer Buying Office experience considered a plus)
  • Self-motivated, results-oriented, creative thinker
  • Ability to establish strong working relationship with buying group
  • Strong communication, presentation and organizational skills
  • Must effectively monitor, analyze, interpret and communicate business information
  • Strong negotiation skills
  • Highly proficient computer skills necessary – Microsoft Office (Excel, Word, PowerPoint, Outlook)


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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