The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 37 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.

The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.

With several billion units produced, the Operations Department is at the heart of the group's performance and is one of its major levers. Working in Operations at L'Oréal means working in a dynamic and diverse environment, with opportunities for functional mobility and an international career. A wide range of training courses, motivating responsibilities and highly varied assignments will enable you to learn and develop.

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have a suitable opening in the Operations – Sourcing department. for the role of Head of Sourcing Excellence – Direct and Indirect Sourcing for SAPMENA countries of the SAPMENA (South Asia, Pacific, Middle East, North Africa) zone, based in Mumbai. This is a people manager role.

As the Regional Head of Excellence for Direct & Indirect Sourcing, you will play a pivotal role in elevating sourcing practices across SAPMENA region. You will champion standardization and efficiency, acting as a key liaison between global sourcing directives and their practical application within our diverse region in close alignment with Sourcing management team.

JOB RESPONSIBILITIES:

SOURCING STANDARDIZATION & ALIGNMENT:

• Act as the expert for sourcing compliance, providing expert guidance, and resolving any discrepancies between Group guidelines and local realities.
• Monitor compliance through KPIs that drive performance and results.
• Partner with global excellence teams to tailor Group norms to the SAPMENA context, leveraging regional successes to enhance global standards. 

PROCESS OPTIMIZATION & INNOVATION:

• Drive the simplification and optimization of sourcing processes, systems, and tools across the region, working in close partnership with Sourcing management. 
• Identify and champion the adoption of new technologies, like Generative AI, to further streamline workflows, automate tasks, and empower sourcing teams.
• Continuously evaluate and improve the training programs for sourcing-related systems and tools.

SUSTAINABILITY & COMPLIANCE LEADERSHIP:

• Embed sustainability and ethical sourcing practices as integral components of the SAPMENA sourcing landscape.
• Collaborate with Sourcing teams to translate Group-level sustainability and compliance KPIs into tangible actions and guidelines for local implementation.
• Provide ongoing support and guidance to local teams, empowering them to achieve and surpass ambitious sustainability and compliance targets.

DATA INTEGRITY & TRANSPARENCY:

• Implement mechanisms to ensure the accuracy, consistency, and accessibility of sourcing data across all SAPMENA entities.
• Develop and utilize insightful reporting dashboards to track key performance indicators, monitor progress towards targets, and identify areas for optimization.

BEST PRACTICE SHARING & KNOWLEDGE MANAGEMENT:

• Foster a culture of knowledge sharing and continuous improvement within the excellence community and represent SAPMENA in worldwide forums
• Assess the sourcing team's knowledge and drive training initiatives to address the gaps
• Launch engaging excellence campaigns that inspire and mobilize the organization to embrace and implement best-in-class sourcing practices.
• Represent the Sourcing Excellence team in worldwide meetings, discussions and workshops.

Key L’Oréal Competencies

• INNOVATOR
• STRATEGIST
• PEOPLE DEVELOPER
• INTEGRATOR
• ENTREPRENEUR

Professional Experience & skills

• Working in the FMCG sector, good understanding of market & suppliers.

• Experience in regional or global roles is highly desirable.
• Excellent analytical skills, with a demonstrated ability to gather, analyze, and interpret complex data to drive strategic decisions.
• Outstanding communication and interpersonal skills, capable of effectively conveying information and building strong relationships with both corporate stakeholders and country teams. 
• A strong track record of successful change management, demonstrating the ability to navigate complex organizational environments, build consensus, and gain cooperation from diverse stakeholders. 
• Maintains a high standard of integrity and works with a cooperative attitude.

• Excellent communication / influencing skills in English (written & verbal) with exceptional stakeholder management skills.
• A talent for resolving conflicts and problems.

Key Relationships

• Direct Reportee – 1
• Internal Stakeholders – Product Development, Packaging, Zone Teams, Factories, R&I and Global teams 
• External Stakeholders – Suppliers, Auditing agencies 

Education

• Bachelor's degree required (MBA preferable); a focus on Finance is a plus.
• Minimum 10+ years of proven experience in Sourcing, Internal Control, and/or project management related to tool implementation , process optimization or sustainability.

Travel required

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.