The world leader in beauty, present in 150 countries on five continents! Our 37 international brands include L’Oréal Paris, Kiehl’s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beauté, Ralph Lauren, Maybelline New York, Kérastase, Biotherm,  Lancôme, NYX PMU, L’Oréal Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more. 

For more than a century, L’Oréal has devoted itself solely to one business: beauty. We strive to be the 1^st beauty-tech company all around the world! Beauty is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to create the beauty that moves the world! 

If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our Consumer Products Division!

WHAT YOU’LL DO

• Oversee the brand’s online sales and development of an excellent user experience and customer journey on the web
• Drives customer acquisition, retention and growth through digital marketing, and a seamless customer experience online, including managing CRM, loyalty programs and ensuring delivery and returns processes are effective
• Drives relationship with partners (as outlined above) to ensure synergies between the brand’s own digital activities and those of the retailers
• Develops customer understanding through customer data, contributing to the overall analysis of the consumer path to purchase
• Works closely with marketing to define the consumer experience and e-merchandising
• Activates the right business drivers by tracking and drawing conclusions from specific e-commerce KPIs (unique visitors, conversion rate, profit optimization)
• Adapts strategy to fit with the nuances of local e-commerce markets and leverages best practices across geographies
• Ensures that the brand presence and journey online is consistent with overall brand standards and strategy
• Drives collaboration with technology teams and ensures continuous improvement and upgrade of the site
• Scale direct to consumer online sales (only applicable for e-commerce leaders of specific divisions/brands)
• Management of e-distributor business metrics including stock in trade
• P&L responsibility

DO YOU HAVE WHAT IT TAKES 

• 4 years university degree
• Minimum 10 years of related experiences in e-commerce and sales
• Excellent communication skills in English
• Advanced level of MS Office Applications
• Good communication and negotiation skills
• Strong analytical problem solving skills
• Ambitious, confident and able to take initiative
• Collaborative & technology-savvy
• Able to proactively interact with other teams & platforms

 WHAT COULD L’ORÉAL OFFER YOU

• The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way
• Work with some of the biggest brands and experts in the business, and the most passionate people
• A diverse environment
• Opportunity to be at the center of digital transformation
• World class training and development

#WEARELOREAL

Take a closer look at our world here!