We are looking to recruit for an E-Key Account Manager to support our business acceleration across pure player accounts in our Consumer Products Division!

ABOUT THE ROLE: 

• Daily management of the online retailer account with a particular focus on SKU NPPM management, e-merchandising, to inventory monitoring & supply 
• Manage the account relationship & to work on an effective planning process to ensure alignment on joint business plans 
• Build a holistic understanding of the customer and how our brands can accelerate recruitment within platform 
• Create and maintain an online e-business plan: e-promotional calendars, product exclusivities, cross selling mechanisms, data ownership within ecommerce  
• Drive the relationship with partners to ensure synergies between the brand’s own digital activities and those of the online retailer 
• Work closely with other internal departments (supply, category management, media, finance & marketing) to define the consumer experience, e-merchandising strategies & performance media drivers 
• Manage, analyze and draw conclusions on specific e-commerce KPIs   
• Build accurate forecasts and drive account results by planning all sales growth drivers accordingly.   
• Activate the right business drivers by tracking and drawing conclusions from e-commerce KPIs (unique visitors, conversion rate, profit optimization).    
• Work closely with our media managers & agencies, to determine the best in class “search” results for our products, using qualitative content to leverage media investments and social presence  

ABOUT YOU: 

• Experience managing accounts within the online retailer space   
• You will be a natural collaborator with a strong analytical mind-set which would enable you to influence those around you to drive your account growth.  
• You will possess excellent gravitas and strong communication skills to be able to articulate a clear vision effectively in partnership with your key account/s to achieve mutually beneficial commercial outcomes.
• You bring a proactive & entrepreneurial mindset, willing to strategically identify innovative opportunities as well as drive their end-to-end execution to deliver success in a dynamic environment.
• Your commercial approach and digital savviness will set you apart as will your conviction and resilience to work within a fast-paced agile environment.    

ABOUT THE PERKS 

• Life insurance and Income Protection  
• On-site gym / Health & Well-being programs 
• Corporate discounts available  
• Work from home 2x days per week

ABOUT L’OREAL GROUPE, AUSTRALIA AND NEW ZEALAND  

The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [email protected] to speak with our Talent Acquisition representative. 

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).  

L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.