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Rio de JaneiroRio de Janeiro
Information Systems
Full - Time
02-Feb-2021

This position is part of Digital IT Zone delivery Team under the Data & Loyalty Lead

Responsibilities

       

·         Plan, deploy and manage the delivery of projects for the Data & loyalty pillar in all the different platforms.

·         Apply best practices in terms of project management.

·         Deliver projects with agile and waterfall methodologies.

·         Provide proper documentation following project delivery.

·         Work with Country brand representatives, BRM at country/zone level and all external partners to prepare and adhere to project timelines and budgets.

·         Work closely with the Zone Digital IT in NYC to leverage their expertise and share best practices.

·         Maintain excellent communications within both business and technology communities.

·         Ensure service transition from delivery to support/operation team.

·         Ensure the delivery of the projects on time, on budget, on quality.

·         As the team is split in different physical area, ensure to support all the countries that are part of our coverage.

Skills and Qualifications

 

·         Bachelor’s degree, Master’s degree preferred with Project Management experience (5-7 years) - PMP certification a plus.

·         Minimum of 5 years’ experience in CRM platform implementation.

·         Strong project management skillset.

·         Inter-cultural experience in a global organization is a plus.

·         Prior experience implementing CRM/BI/Integration project in a large organization with strong technical skillset on some of the following platforms (Databricks, Salesforce Marketing Cloud, Merkle, Loyalty platforms).

·         Being able to work under pressure and on several projects in parallel.

·         Experience with Agile methodology is a pre-requisite.

·         Excellent written and oral communication and influencing skills.

·         Bilingual English & Portuguese, speaking and written is a must.  Spanish & French is a plus.


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