For more than hundred years, L’Oréal believes that beauty needs Science. In a world now transformed by digital technology and the emergence of new scientific domains, we are confident in our ability to turn these opportunities into major innovations, closely linked to the new consumer expectations all over the world. Science & Technology are allowing us to invent safe, trustable, sustainable & responsible beauty products and experiences that will change people’s lives. 

L’Oréal Research & Innovation (R&I) has continuously invested upstream in its research with a high level of ambition. Our 4 000 L'Oréal R&I people are talented and highly skilled, located in major markets, working in a cooperative way, open to the world.



In the department of general management, we are looking for a facility maintenance manager. The objective of this position is to ensure the working environment is maintained to the highest standards and comply with any internal and external legislative guidelines.
To provide comprehensive engineering management with a focus on continuous improvement for China R&I M&E system liability and stability. To guide, support and train on site facility management team to ensure correct reaction to all engineering problems; liaise with L’OREAL R&I engineering resource to ensure timely communication and deployment of policies and procedures. 


Type of contract : 

Location : Shanghai

As a manager, your main responsibilities are : 
  • The Facility Maintenance Manager must be a team player and work with other on-site third-party members to meet all key performance indicators as set out in the management contract.
  • Review Preventive and Planned Maintenance programme with senior campus & facility manager to ensure a proper plan in Place. To make sure all PPM, reactive repair, work order closure and all data(like energy consumption, water consumption) has relevant specific evidence to support and proof.  
  • Ensure that the team liaises closely with the Global Operations policies, procedures to ensure service standards are maintained. 
  • Implement comply with all related audit for all M&E systems, for quality assurance.
  • Respond to and management of environment & safety issues as they pertain to property & facilities management 
  • In charge of the daily operation, vendor management of reception, cleaning, security, shuttle service, indoor plant, landscaping, mailroom service, etc. 
  • In charge of Mechanical Maintenance: such as Electrical Maintenance, Data Centre Maintenance (FM200), Fire System / Equipment Maintenance, Building Automation Maintenance, Elevator Maintenance, HVAC Maintenance, Plumbing, General Building Internal & External Facade Maintenance, Solar system, Energy Consultancy (Measurement, Analysis, Report of Energy Usage) , Projects and Small Capital works, Move and Change, Minor Office Retrofit.  
  • Assure a steady, clear and empathic communication flow between the facilities teams and the stakeholders or end users. Ensuring end-users and stakeholders satisfaction through excellent facilities management planning, advice and support.
  • Manage repair & maintenance of equipment, furniture & fittings 
  • Vendor management and supervision, including daily operation and performance management, crisis management, complain management, etc., ensure that the day-to-day operation of facilities is conducted in an efficient and effective manner
  • Work along with Purchasing Manager on management of budgets and contracts for the facility (RFP process, contract execution, maintain records, payment processing) 
  • Financial management on FA code application, invoice processing for facilities management 
  • Reporting on metrics, financial results and other data as required 
  • Being proactive in identifying and implementing more efficient and/or cost-effective processes, including periodic re-assessment of vendors and products 
  • As the focal point of government cooperation and coordination related issues and documents approval and filing, etc. 
  • To study and work on space utilization study related projects. 
  • Compile the appropriate reporting for the management committee.
  • Participate in project execution, involved in facility part of any bidding process 
  • Ensure all project info is well documented for engineering review purpose
  • EHS Management and Support
  • Review all switching procedures and risk mitigation plan of data centres with onsite FM to assure correct plan in place. Follow with global L’OREAL R&I designated procedure and risk mitigation plan prior to execution. 
  • Track all kinds of report and presentation for EHS committee. 
  • To take lead to find better and useful solutions and in charge of on-ground projects timely for energy and water saving target reach to 2030.  
  • To safety manage and monitor daily operation and PPM for government related EHS compliance issue.
  • As EHS coordinator, to fully support EHS requirements, 0% non-compliance.  
  • Implement comply with all related EHS audit, like culture audit, ISO audit, Covid-19 audit, etc.
  • In charge of MESUR, SIO related business, tracking and response in time. 

To succeed in this position, you have : 
  • Education background
  • Recquired professional experience
  • Mandatory technical skills and Nice to have technical skills
  • Fluent in English

You are : 
  • A university degree or professional qualification in engineering / mechanical management 
  • Over 8 years practical experience in property or facility management 
  • Ability to think laterally and deliver innovative solutions 
  • Strong leadership, people and communication skills 
  • Excellent command of spoken and written English and Mandarin Chinese

If you identify yourself in this position, please apply by uploading your resume in PDF


The L'Oréal Group is convinced that difference is a deep source of wealth, that allows everyone to grow, to challenge themselves and to go further. We strongly encourage everyone to always dare and never censor themselves. Skills can always be learnt. We will be delighted to exchange with you! 


To discover our scientific and technical functions at l'Oréal Research & Innovation, please check our career website : https://careers.loreal.com/en_US/content/ResearchInnovations?3_4_3=128