Principal Duties and Responsibilities:
· Define local education strategy, in line with local Brand activation strategy and global Brand education strategy.
· Ensure brand message & image are successfully conveyed
· Analyze and adapt training needs in line with market specificities and the growth ambitions of our brands
· Constantly monitor competitors’ actions: new techniques, concepts, technologies and pedagogical approaches used
· Design and lead training seminars and events in collaboration with the Education teams
· Work closely with the marketing & sales team to coordinate and manage training calendar in support of seasonal launches & events
· Foster cooperation with Sales/Marketing to enable education teams as an efficient business partner at the service of retail excellence.
Management and structure control
· Define and analyze KPIs to manage the performance and impact of training actions
· Build and manage the annual education budget, prioritizing and arbitrating investments by brand
· Establish a quarterly roadmap by prioritizing brand actions in line with the brand strategy
· Be agile in the ability to carry out multiple projects simultaneously
Requirements
· Minimum 3-4 years experience in training or retail management.
· Passion for cosmetics & luxury
· Adaptability - able to adapt to different teams, categories, markets
· People & service oriented - generous, friendly, patient, dedicated, adaptable
· Pro-active - dynamic, enthusiastic, team player, entrepreneur, committed, self-driven, open-minded, willing to learn
· Willing & able to travel frequently
· Excellent presentation, communication & organizational skills
· Microsoft Office
· Self-motivated, results oriented, creative thinker
· Strong selling skills
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Bilingual: French & English