Job Title:            Senior Specialist - Benefits

Division:             Corporate

Location:            Tampa, Florida

Reports To:        Senior Manager – Employee Support and Benefits Operations

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

What You Will Do:

As a Senior Specialist - Benefits, you will be a key player in ensuring the smooth and efficient operation of our employee benefits programs. You will report to the Senior Manager – Employee Support and Benefits Operations and work closely with BEST HR Payroll and Total Rewards COE. This role offers a unique opportunity to make a significant impact on the employee experience and contribute to a positive and supportive work environment.

• Benefit Expertise: You will be the go-to expert for employee inquiries regarding benefits, providing clear and concise explanations of policies and procedures. You will expertly handle employee benefit appeals, ensuring fair and consistent application of our policies.
• Policy Interpretation: You will interpret workplace policy inquiries that are escalated from the Employee Service Center, identifying areas for improvement and recommend changes to the COE.
• Data Analysis & Auditing: You will conduct regular audits of benefit deductions to ensure accuracy and compliance with payroll processes. You will leverage data analysis skills to identify trends, patterns, and potential issues with employee benefit deductions, proactively recommending solutions to mitigate risks.

We Are Looking For:

The ideal candidate is a highly motivated and results-oriented individual with a strong entrepreneurial spirit. They are comfortable working independently, taking initiative, and proactively identifying and solving problems. They possess excellent communication and interpersonal skills and are adept at building strong relationships with colleagues and employees.

• Data Analysis: Proficient in analyzing large datasets to identify trends and insights.
• HR Administration: Experienced in handling employee benefits inquiries and appeals
• HR Tools & Processes: Familiar with various HIRS with emphasis on SuccessFactors and Service Now
• Influencing: Able to effectively communicate and influence stakeholders at all levels.
• Cooperation: A strong team player with excellent collaboration skills.

What We Are Looking For:

Required Qualifications:

• Bachelors Degree or relevant HR experience
• 2-3 Years of Employee Benefits Experience
• Job Specific Experience/Skills  
  • Customer Service
  • Multi-tasking
  • Attention to detail

Preferred Qualifications:

• Technical Skills (i.e., SAP, MS Office, etc.)
  • Service Now
  • Success Factors
  • MS Excel
• Advanced Degrees
• Relevant Industry Certifications

What’s In It For You:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. 

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.