Tempo Indeterminato
Dublin (Leinster), Ireland
Training & Education
Full - Time

Regional Education Developer - Matrix, Biolage + Pulp Riot  - Ireland - PPD

(Covering the whole of Ireland) 

When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.

By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.

Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else. 

If you want the freedom to go beyond, we’ll see you at L’Oréal.

In the Professional Products Division, our mission is to support hairdressers and develop the hair industry sustainably, while benefiting all. We’re the founding Division for the L’Oréal group, having history more than 110 years ago. 

Here, you’ll be constantly looking to create connections between our brands, professionals and consumers in every market. Our mission is to always reinvent professional beauty and lead the digital transformation of our industry with a customer-centric approach. 

Thanks to our 7 global brands like L’Oreal Professionnel, Kerastase, Matrix, Biolage, Pulp Riot, Redken and Pureology, and 3 local brands across the world, we provide professionals and consumers with better, safer and more sustainable professional haircare, experiences and services.

You will

    Report to the Matrix Education Field Manager as part of the Matrix, Biolage and Pulp Riot education team, with the online education team to drive the full online + offline education strategy, to retain, grow existing business and to deliver the highest education excellence across Ireland for our direct customers and distributor partner(s).

    Create and execute a clear strategy of online & offline face to face education for Ireland, meeting the needs and visions of the direct business, 

    Take complete ownership of the education needs for Ireland and use precise decision making to plan direct education where needed to drive your regional targets and supporting the commercial sell out and the indirect distributor focusing on.

    Lead, coach and develop a regional freelance education and local artistic team, to maximise their performance, promoting the highest standard of education delivery across Ireland.

    Establish and maintain a hairdressing community, enabling you along with the Irish direct team retain and develop the Matrix, Biolage and Pulp Riot brand(s), in key account salons establishing strong professional relationships with focus being placed on winning new business and talent(s) to our brand(s) focusing constantly increasing your education reach and increasing engagement across O+O education activities.

    Track and manage budget expenditure and drive income to balance the local P+L. Measure and monitor your own and your freelance team of educators and artists fees and expenses in alignment with the given budget along with the agency affiliated with the group to manage the payroll. 

    Forge strong business relationship with commercial, marketing, and other functions across PPD and with maintain strong links with the Irish distributors who have exclusive commercial agreements in place.

    Foster strong GDPR compliant communication across the whole education network.

    Manage the smooth running and high quality delivery of all Matrix + Biolage in-salon demonstrations, courses, and events on your area with accountability for attendee numbers.

    Have a detailed understanding of ACCESS, enabling you deliver education via the platform alongside reporting accurately on a daily basis all Irish figures for the completed work activities and reach for you and your team.

    Managing the Irish ACCESS portfolio of e-learnings with focus being placed on reach and repetitive touch points across all accounts.

    Be able to stay away from home when required and be prepared to work the occasional weekend and travel on a Sunday evening should you be required.

You have

    A passion and experience in delivering hairdressing education classes, workshops, and presentations both face-to-face and online. Teaching qualifications would be an advantage but not essential

    Practised as a professional hairdresser and have achieved an NVQ/SVQ level 2 and 3 or equivalent qualification. Assessors’ awards could be an advantage

    An ability to recognise priories with strong time management to drive business needs and meet the set KPI targets.

    An ability to be a strong team contributor, lead and inspire a team and be able to work independently when required 

    A drive to meet and exceed targets and a curiosity to try new formats and projects to make this happen

    Excellent attention to detail and be able to see a project from start to finish completed at the highest standard whilst always demonstrating an understanding of the bigger picture objectives and impact of actions

    Be a strong networker across PPD, the brand teams and industry always representing the Matrix + Biolage education team to the expected standard

    Excellent verbal & written communication skills with an ability to write and deliver accurate on-point communication internally and externally. 

    A strong ability to manage stakeholder relationships at different levels in the complex network of an direct and indirect omni go-to-market business, be able to adapt and give bespoke solutions when required. 

    Be a creative problem solver with the ability to proactively identify and implement improvements to systems and procedures using facts from test and learns results.

    Proficient in Excel, PowerPoint, Word, Outlook, and MS TEAMs and able to complete administration tasks to a high standard.

    Ability to work in an ever-changing & demanding environment with an ability to keep cool under pressure. 

    Confidence in presenting figures and data accuracy from reports and customer feedback.

    Demonstrable excellent customer service skills when dealing with distributors and individual delegates booking on courses. 

    Experience of GDPR, and an understanding of the importance of confidentiality. 

    An understanding of the importance of social media and regular posting

    Full driving license and willing to travel widely as part of the role 

You show

Ambition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.

Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.

Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.  

Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.  

Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.

You get

We put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.

Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer...so you can enjoy more time with your friends and family.

As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.

Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!

How we recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

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