Manager, Key Accounts - Sephora (Giorgio Armani and Valentino)
Location: 10 Hudson Yards, New York, NY / 888 N. Douglas St. Suite 200, El Segundo, Ca / Top LUXE Market
*For those located proximate to a HQ, your role will be office based and therefore subject to the hybrid work policy of in office a minimum of 3x/week.
*For those not located proximate to a HQ, you must be within a Top LUXE Market
Division: L’Oréal Luxe
Who We Are
At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.
Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.
We're proud to have earned recognition as industry leaders in:
- Most Innovative Companies - Fast Company, 2023
- Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
- Top 25 World's Best Companies - TIME, 2023
- Top Companies for Executive Women - Seamount, 2023
- Best Place to Work for Disability Inclusion - Disability Equal Index, 2023
With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.
Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.
In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehl's, Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.
A Day in the Life
The Manager, Key Account Manager is responsible for the execution of account strategy and overall retail account management to build profitability and grow market share. This individual will maintain strong relationships with senior management across retail partners and effectively negotiate for space, location, exposure, margin, etc. This Director will oversee the National Accounts team to support assigned wholesale retailer accounts.
Requirements
•5+ years of related experience
•Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
•Uses knowledge of internal business issues to improve practices and procedures
•Solves complex problems; takes a new perspective using existing solutions
•Works independently, receives minimal guidance
•May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
•Acts as a resource for colleagues with less experience
•Analytical and creative in approach to identifying opportunities and solving problems
•Financial acumen with P&L and budget management experience
•Entrepreneurial risk mentality and innovative management skills
•Proven ability to develop strategic goals, drive company sales, and achieve profit objectives
•Robust negotiation skills
Responsibilities
•Responsible for retail and net sales goals for assigned retailer accounts
•Manage the overall and individual P&L for all assigned retailer and wholesale accounts
•Lead in buy negotiations in partnership with Head of Sales and AVP, National Accounts
•Oversee strategy and execution for topline stock levels ensuring an appropriate product mix of stock is available in stores.
•Timely ordering
•Monitoring and addressing low/out of stock situations
•Control and update stock and sales plans, product, and GWP returns
•Responsible for weekly, monthly, and annual forecasts and plans for both B&M and COM
•Analyze, define, and fuel relevant growth levers leveraging a customer-centric approach
•Partner with the CGO Commercial Planning team and BU Business Development O+O team
•Partner with cross functional teams (e.g. marketing, sales operations, finance, demand planning, education, field, etc.) on building account-specific plans to maximize market share
•Establish and contribute to a positive, collaborative, respectful team culture and environment where individuals feel inspired and motivated and the result is a high performing team
•Maintain account calendar of activities/events
What We Offer
Salary Range: The actual compensation will depend on a variety of job-related factors which may include *geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Your Future Team
Sales at L’Oréal is about the driving force behind the company’s success! We create relationships with our clients, identify their needs and design products that make a difference in their lives. Every day, we make a positive impact on someone’s business or life.
We Are Committed and Engaged
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact
[email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.
All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.