Come join us at L’Oréal – the #1 beauty company in the world, spread across more than 150 markets worldwide! We've been leading the beauty industry for over 100 years, constantly evolving with the help of data, tech, innovation, and some serious science power. 

Together, we tackle big challenges while making sure we stay highly committed to making the world more inclusive and a better place for everyone & our planet. So, let's team up and create the beauty industry of the future together!

Job Title: (Jr.) Social & CRM Specialist– 3CE MKT, Consumer Products Division

WHO WE ARE:

In the Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. By combining advanced technology, scientific research, and consumer insights, the Consumer Products Division delivers high-quality and innovative products in categories such as haircare, skincare, makeup, and personal care. Your future team plays a vital role in building, managing and developing long-term e-commerce relationships to achieve the targeted sales revenue by increasing the brand’s online presence.

A DAY IN THE LIFE:

Support, plan and execute Integrated Marketing Communication strategy for 3CE to maximize brand exposure in all channels mainly focusing on owned channels (Social media account, CRM, brand website) and KOL activation program.

1. Social Media: 

• Develop and implement social media strategies for owned channels. (Instagram, X).
• Lead content creation and publishing for the local market.
• Monitor key performance indicators (KPIs) and report regularly on social media account growth, engagement, and sentiment.
• Track social media channels for brand mentions, industry trends, and competitor activity.

2. CRM: 

• Develop and execute data-driven CRM strategies 
• Manage CRM tools (Kakao Plus channel, My Beauty Box service, etc) 
   
   

3. Website maintenance: 

• Maintain and update latest contents on the official website.
• Collaborate with cross-functional teams to maintain and improve the 3CE local official website.

4. Micro KOL Nurturing Program: 

• Optimize local micro KOL nurturing program strategies and programs to maximize relevance and engagement. 
• Cultivate and manage strong relationships with influencers in Korea to foster authentic advocacy and brand love.

WHO YOU ARE:

• Education : University graduate 
• Years of experience : 2-5 years’ experience
• Specific Career Experience : 

- At least 1-2 years’ experience in the beauty industry with strong social media experience. Or having experience in working with KOLs, social management or content creators.

• Language: Fluent in both Korean and English
• Other Skills : Computer skill proficiency: MS PPT, Excel, Word

WE ARE ENGAGED & COMMITTED:

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.

The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.

We are proud to be an equal opportunity employer.