Come join us at L’Oréal – the #1 beauty company in the world, spread across more than 150 markets worldwide! We've been leading the beauty industry for over 100 years, constantly evolving with the help of data, tech, innovation, and some serious science power. 

Together, we tackle big challenges while making sure we stay highly committed to making the world more inclusive and a better place for everyone & our planet. So, let's team up and create the beauty industry of the future together!

Job Title: Project Manager (Digital Integration), CORP - CDMO

WHO WE ARE:

CDMO (Corporate Digital & Marketing office) at L'Oréal plays a critical role in driving the company’s overall digital strategy and marketing efforts. Our key responsibilities are 1> Defining the Digital Strategy for Korea market 2> Leading Digital Transformation 3> Overseeing e-commerce strategy 4> Develop media strategies & governance across the company. You will grow your digital career with talented team members at Korea CDMO team.

A DAY IN THE LIFE:

The digital & DDX ( CRM ) manager will be responsible for leading the LOK multi divisions DDX (CRM) framework, CRM governance, 1p/2p data guideline and the digital integration of a new brand into the L’Oreal digital eco system.  ( mainly D2C site and CRM system )   This role requires the in-depth knowledge of brand CRM, good communication skill to manage the multi stake holders in English and a solid understanding of digital technologies / data.    This position will play a crucial role in building the CRM data intelligence, making the synergy with multiple digital functions and increasing the market penetration of L’Oreal Korea.

• Digital integration project: 
  • Lead and manage the digital integration project for new organization from initiation to completion, ensuring the project is delivered on time, within budget, and to the required quality standards.
  • Define project scope, goals, and deliverables in collaboration with stakeholders from both organizations.
  • Develop a detailed integration plan, including timelines, resource allocation, risk management strategies, and change management processes
  • Develop and implement integrated digital strategies and processes. 
• DDX(CRM) capability 
  • Oversee acquisition of qualified traffic data across all sources; target setting, anonymization forecasting & mitigation
  • Ensure database engagement and value creation for business at the right cost and with the right level of commercial target
  • Drive the “DDX(CRM) for business” agenda, valorizing 1P data cross media, direct & indirect channels, connecting the dots cross digital marketing metiers and prioritizing business-driving use cases
  • Drive the 2P strategic roadmap: partner to commercial teams(data complementarity, use cases prioritization, upskilling)
  • Oversea data privacy and compliance (anonymization etc. 
• Cross-Functional Coordination:
  • Coordinate across all digital functions (media, CRM, advocacy, influencer marketing, content, e-commerce, etc.) from both organizations to ensure seamless integration.
  • Facilitate communication and collaboration among team members from different departments and organizations.
  • Resolve conflicts and ensure alignment on project goals and objectives.
• Technology & Data Understanding:
  • Demonstrate a strong understanding of digital technologies used in media, CRM, advocacy, influencer marketing, content, and e-commerce.
  • Possess a solid understanding of data management, analysis, and migration techniques to ensure data integrity during the integration process.
  • Collaborate with IT and other technical teams to integrate systems and data sources.

WHO YOU ARE:

• Education: Bachelor’s degree in a relevant field
• Years of experience: +7 years (+5 years in CRM and +1-2 years in project management preferred. 
• Experiences:
  • Strong understanding of digital/CRM integration projects or similar complex projects.
  • Excellent communication skills in English (both written and verbal).
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic, and sometimes ambiguous environment.
  • Experience with change management and organizational integration is highly desirable.
• Language: Fluent in both Korean and English
• Other Skills: 
  • Project Management
  • Cross-Functional Coordination
  • Digital Integration
  • Communication (English)
  • Technology Understanding
  • Stakeholder Management

WE ARE ENGAGED & COMMITTED:

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.

The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.

We are proud to be an equal opportunity employer.

(*Please attach your updated Eng. resume when you apply.)