Full - Time
Key Job Accountability:

 Contribute NOA’s sustainable and profitable sales growth by providing excellent Customer
Experience and increase “Promoter” customers/consumer
 To reduce opportunity loss and promote innovation for service quality and productivity in
terms of order to cash process, work closely with E-business team, CCS team and each
stakeholder in Operations and IT department.
機会損失を減少させるため、またE コマースにおける受注/出荷/配送/代金回収に関わるサービス品質、生産性の向
上、イノベーションを推進するため、E ビジネス事業部や、コンシューマーケアサービス部、オペレーションズやITのさまざま
 Manage outsourcing call center’s service and cost accordingly to achieve proper consumer
service for the inquiries and complaints through phone and e-mail from each consumer
related to E-commerce shopping.
 Report the information to visualize the risk, result and evolution for appropriate actions and
future improvement with clear KPI. Ensure to have any private information in secure condition
to avoid any risk of information leaking.


 Strong consumer focus and commercial awareness.
 Demonstrates initiative and innovation to generate ideas and solutions in different situations.
 Excellent interpersonal skill, able to communicate effectively in multi-functional team
 Passion to learn Supply Chain and IT field.
  • You can apply to up to three jobs within a rolling 30-day window.
  • You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams.
  • Please visit "Your Application Space" to see the jobs you have already applied to.
  • Please don’t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.