Tempo Indeterminato
Hong Kong, Central and Western
Full - Time

What you’ll do: 


Ecom & Media 

  • Manage eChannel strategy, from eChannel differentiation strategy to in-channel activation plan, with the objective to bring forward a best-in-class Omni customer service experience.
  • Plan on eCommerce investment with a data driven ROI approach, from customer experience enhancement to media investment & generosity.
  • Work closely with internal teams and agencies to drive for optimization in online customer experience, from on-site shopping experience to delivery experience & post purchase customer service.
  • Plan and execute Ecomm content, CTA strategy for commercial optimization at all digital touchpoints 
  • Analyze performance data to grow online traffic, generate insights and take actions to maximize online conversion
  • Manage overall online offer strategy including E-merchandising (sets, exclusives, bundles) based on demand & sales analysis forecast 
  • Oversee stock management


Digital & social media

  • Create and execute digital campaigns via content development, social media activities, paid digital media, SEO/SEM, etc. and deliver quality digital experiences to drive customer engagement and campaign performances
  • Curate  social media content from schedule planning, content creation & copywriting
  • Analyse data and provide reports with recommendations to deliver actionable insights 

Who we are looking for:  

  • 4+ years of Digital marketing/ Ecommerce management experience, candidate with beauty or FMCG background would be preferrable
  • Candidate with less experience could be considered as Assistant Manager   
  • Excellent communication and interpersonal skills
  • Strong business acumen and analytical sense
  • Sensitive to consumer behavior and beauty trends 
  • Identifies market drivers, integrates retail & shopper expertise
  • Translates trends and consumer knowledge into meaningful insights
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