Melbourne (Victoria)
Full - Time


•You will manage the relationship and joint business planning with the E-Commerce Retailer (pure player or e-retailer), from P&L management, supply chain to e-merchandising. 

•Manage your account to feed a retailer-centric account planning process and ensure alignment in the joint business plans, to get the retailers’ buy in. 

•Drive the relationship with partners to ensure synergies between the brand’s own digital activities and those of the retailers.

•Work closely with other internal departments (supply, category management, finance & marketing) to define the consumer experience and e-merchandising strategies. 

•Manage, analyze and draw conclusions on specific e-commerce KPIs 

•Build accurate forecasts and drive account results by planning all sales growth drivers accordingly. 

•Activate the right business drivers by tracking and drawing conclusions from e-commerce KPIs (unique visitors, conversion rate, profit optimization).  


•You will have strong commercial e-key account management experience within a FMCG/retail environment. 

•You will be a natural collaborator with a strong analytical mind-set you will be able to influence those around you to drive your account growth. 

•Your commercial approach and digital savviness will set you apart as will your conviction and resilience to work within a fast-paced agile environment.  

•A natural collaborator with strong process orientation and an analytical mind-set to create and develop strategy objectives


L’Oréal Professional Products are found in salons worldwide. The brands meet every conceivable style, shape and colour need, as well as offering superb general hair care.  

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