Unleash Your Potential at L'Oréal's Beauty Tech!

For more than a century, L’Oréal has devoted itself solely to one business: Beauty. Present in 150 countries across five continents and with €42 billion consolidated sales, L'Oréal is the global industry leader. With 37 global beauty brands across four divisions, L’Oréal offers beauty for each covering all beauty categories and catering to all beauty desires. With the acquisition of the Australian brand Aēsop in 2023, the Group continues to expand its portfolio through targeted acquisitions as part of its drive to create the future of beauty.

Today, L’Oréal includes more than 2,000 tech positions and is constantly growing. Beauty Tech is changing the game and leading the shift towards new consumer realities and a digital disruption. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future.

Beauty Tech is how we know our consumers intimately, augmenting their beauty journeys with unparalleled diverse and sustainable experiences. Beauty Tech equips the Group with the key assets it needs to conquer this new world, where Tech has become strategic. With this ambition, L’Oréal continues to recruit diverse, innovative, skilled and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DevOps, Applications and Infrastructure.

YOUR ROLE IN OUR JOURNEY

As our new Infrastructure SDM for the Operations & Finance domain, you are at the heart of L'Oréal’s physical reality. Your playground? All group factories, fulfillment centers, and global finance/supply applications. You are the bridge between technical excellence and business performance, ensuring that our industrial and financial engine never stops, while driving its digital transformation.

WHAT YOU WILL DO

Your mission is a blend of strategic partnership, community leadership, and operational mastery:

• Be the Business Partner: You are the primary entry point for Operations & Finance stakeholders at the Group level. You translate business needs into infrastructure roadmaps and qualify the impact of upcoming changes.
• Orchestrate the Community: You lead a vibrant community of over 150 people across zones, ensuring alignment and awareness for 37 factories and nearly 80 Distribution Centers.
• Master Operational Excellence: You oversee the service catalog, supervise SLAs/KPIs with our Managed Service Providers (Network, Cloud, Identity, Workplace), and act as the key escalation point for Level 2 & 3 incidents.
• Handle the Critical: You contribute to Major Incident Management, bringing your business context to crisis cells to accelerate resolution and root cause identification.
• Drive Transformation: You are the conductor of a major strategic shift: moving local infrastructure operations from industrial sites to a high-performing Centralized Operations Center.

THIS IS WHAT YOU WILL NEED TO SUCCEED First and foremost, we love people that are curious, collaborative, and proactive. We value innovation, autonomy, and a strong team spirit.

Technical & Professional Background:

• Experience: 3 to 8 years in IT Infrastructure, with a solid understanding of how technical bricks (Network, Cloud, Endpoints) support business flows.
• Expertise: ITIL certified, you have a deep understanding of service management processes.
• Communication: You are a "federator". You can talk to technical experts as easily as to business leaders.
• Language: Fluency in French and English (daily international coordination).

Nice to Have:

• A previous experience in Industrial or Supply Chain IT environments (Factories, Logistics). You understand that in a factory or a warehouse, every minute of downtime counts.

LET US GIVE YOU 6 OTHER REASONS TO JOIN US!

Joining L'Oréal means joining a company that:

1. Invests in Tech and positions its Tech teams at the heart of its digital transformation strategy.
2. Allows its employees to have a real impact, to test their ideas, to innovate and to build our future.
3. Offers a Hybrid Work Policy: 3 Days in Office, 2 Days Work from Home
4. Provides many benefits: VIP staff shop offering our products at a preferential rate, a company restaurant & gym, 60% reimbursement of transportation subscription, a work council offering lots of employee discounts (social & cultural activities, holiday vouchers etc.) and much more! 
5. Delivers a powerful and innovative HR policy: dynamic mobility policy, significant investment in employee training, regular re-evaluation of remuneration, numerous innovative HR measures: Time Savings Account, paternity leave, Citizen Day, etc.
6. Is an Equal Opportunity Employer and takes pride in a diverse environment. We would love to find out more about you as a candidate and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

GOOD TO KNOW: THE RECRUITMENT PROCESS 

1. Interview with HR
2. Interview with the hiring manager
3. Interview with the business leader

We will be delighted to exchange with you!

Want to learn more about L’Oréal Beauty Tech? Click here.