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Retail Field
Full - Time

SkinCeuticals Business Manager - Full Time - London Selfridges (Fixed-Term 2 months)

Business Manager

The SkinCeuticals mission is to improve skin health. Dedicated to this purpose, we make a simple promise – to provide advanced skincare backed by science.

Born from decades of skin cancer research, our high potency formulas are concentrated in pure actives and proven to penetrate optimally into skin.

Made in the USA, we are used and recommended by dermatologists, plastic surgeons and medical spas to both correct the signs of aging and prevent future damage.

As a Business Manager you are able to effectively lead a team on luxury skincare for SkinCeuticals in order to deliver the highest levels of expertise and knowledge in cosmeceuticals. You will have a high understanding of the cosmeceuticals industry with an equally deep knowledge of skin physiology and concerns. This role requires you to drive your team to deliver the highest levels of luxury as you coach them in assisting the customer with finding the product or service that is perfect for them.  You will be responsible for driving a retail team to achieve retail sales, delivering best in class skin consultations and converting customers to facials and peel treatments.

Our Business Manager will need to be a true expert of cosmeceuticals who is tenacious, self-motivated and has the ability to lead a team from the front with the highest standards in all aspects of customer service.

  • Excellent business acumen including sales analysis, inventory management and organising staffing

  • Proven success achieving sales targets and taking accountability of store/counter targets while leading a team to achieve and exceed their targets

  • Develop and coach the team on counter to perform at the best of their ability and work on their personal development resulting in excellent retention

  • Be confident in offering regular and immediate performance-based feedback to the team as well as carrying out annual appraisals and developing your team to achieve their optimum

  • Experience delivering on counter events as well as the initiative to create events to drive your business in the community and store

  • Attend education and training and then train your team in the relevant subject

  • Identify business strengths at store level and use initiative to coordinate with retail and training team for actions to maximise selling opportunities

  • Develop positive relationships with department store floor managers and head office.

  • Be a brand ambassador with your attitude, eventing and on-brand grooming.

  • Convey passion and master storytelling to our clients

  • Connect with our clients by providing advanced knowledge and expertise.

  • Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.