New York, NY
Digital
Full - Time
12-Apr-2021

Job Description Form

 

Section 1:

 

Job Title:  Manager, Retailer.com (Ulta)

 

Supervisor Title: Dir, Omni-Marketing (Ulta)

 

Location:   10 Hudson Yards          

 

Section 2:  Job Summary:

 

Responsible for ecommerce acceleration within a retail account team, focused on building Lancôme’s online presence, revenue and profit through our retail partners, enforcing a consistent Omni-channel brand strategy with B&M team members and influencing the overall path to purchase via data analytics and consumer insights.  Responsible for the strategy, planning, and execution of online product information, digital creative assets, online advertising, and online-exclusives/Omni-promotions.  This includes the planning of content calendars around each retailer’s schedule, trafficking assets, maintaining the product assortment on the retailer sites, minimizing online out-of-stocks, evaluating digital share of shelf, creating and maintaining search optimized PDPs, maintaining ratings & reviews, and evaluating performance based on ecommerce benchmarks.  In addition, this role is responsible for driving innovation leveraging retailer’s platforms and external partnerships including Lancôme.com solutions.

 

Section 3:  Job Requirements:

 

- Bachelor’s degree in Marketing or related field

- 3+ years of experience in web production for eCommerce a plus

- Highly proficient in the use of Microsoft Office (Word, Excel and Powepoint)

- Attention to detail, customer-service orientation, and creativity in problem-solving

- Full omni-channel mentality, customer-centric background and ability to executive

- Sales and promotional planning

- Highly analytical and KPI driven

- Ability to work in a team and to communicate in a clear way

- Strong knowledge of current web design trends and techniques, and a strong online portfolio displaying user-centered design

 

Section 4:  Judgment and Decision Making:

 

This position will be responsible for expanding the presence of Lancôme on retail partner websites. This role will require a balance of interpersonal skills and detail orientation.  This role will require constant interaction with third party sales partners on behalf of Lancôme and L’Oreal.  Interpersonal skills will be required to coordinate work with multiple internal sales and cross-functional departments.  Detail orientation and organization will be required to maintain the quality of our products on retail partner websites.  With the requirement to manage multiple retailers, this role will also require time management, and prioritization skills.  It will require moderate supervision to maintain a proper corporate direction.  Due to the rapidly changing and accelerating ecommerce environment, this role will require a high degree of adaptability, nimbleness and ability to pivot readily.

 

 

 

Section 5:  Financial Scope:

 

Annual Budget Responsibility: 

Annual Revenue Responsibility: 

 

Section 6:  Key Duties and Responsibilities:

 

Tasks, Duties & Responsibilities

% of time spent.

Total should = 100%

  1. Interface with retailer.com partners to coordinate product information and promotion

35%

  1. Coordinate sales and marketing efforts between internal groups and Retailer.com partners

20%

  1. Planning by week, by month for Ulta.com

10%

  1. Maintain the most recent products, promotions, and information on retailer.com sites, removing items when they are no longer available (Ensuring all PDPs meet brand standards)

15%

  1. Ownership of media strategy, which includes  partnering with marketing & retailer to optimize media 

10%

  1. Provide reporting on channel sales and marketing efforts, including performance and customer service survey information from partners

10%

 

Section 8:  Required Competencies:

Briefly describe 5-8 primary competencies that are core requirements for this position, in order of importance.  Different from job responsibilities, these are “soft skills” that are required for success.  Please refer to the L’Oreal USA MAP competencies.  Examples include managing complexity, interacts effectively, innovates, etc.

 

Competencies

1.  Leads with Human Sensitivity – Demonstrates respect, develops others (i.e. explains strategic objectives and the meaning of projects; manages junior members as needed) and enriches team dynamics (i.e. motivates the team to work with diverse personalities and cultures)

 

2.  Displays Sensitivity to Our “Métier” – Focuses on quality, continues to build personal knowledge of the beauty business and understanding of beauty

 

3.  Demonstrates Entrepreneurship – Takes initiative (i.e. demonstrates resourcefulness), focuses on customers, improves performance (i.e. improves work processes to save time and resources) and develops a vision

 

4.  Innovates – Shows curiosity, imagines creative solutions generating business value, promotes team creativity (i.e. participates in creative controversy using insightful questioning)

 

5.  Achieves Results with Integrity – Conveys energy, focuses on results (i.e. accelerates multiple tasks to meet deadlines) and acts with integrity

 

6.  Manages Complexity – Reasons from multiple perspectives (i.e. analyzes issues by combining listening, observation, reasoning and common sense) and makes decisions (i.e. finds solutions when facing dilemmas)

 

7Interacts Effectively – Listens and communicates effectively (i.e. presents confidently and convinces others) and actively networks

 

 

Please note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.

 

 



We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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