New York, NY
Human Resources
Full - Time

Job Title:          Director, Learning & Organizational Transformation – Active Cosmetics Division 

Department:    Human Resources

Division:           Active Cosmetics Division 

Location:          New York, NY 

FLSA:                Exempt 

Reports to:        Group VP – HR, ACD



In the Active Cosmetics Division, we make a difference to the lives of millions of consumers by improving the health and beauty of their skin, through every stage of life. Our brands (CeraVe, SkinCeuticals, La Roche Posay, Vichy and Dermablend) lead the way in skin care innovation, offering safe and effective products and services that deliver their promises. We invest heavily in research and development, and co-create our products with health professionals, scientists and the 90,000 dermatologists we serve around the world. We also design connected beauty experiences, harnessing intelligent technologies to empower people to take control of their skin health.

Our mission is to make a positive impact on people's lives. We are driven by human values of trust, respect and authenticity. Our teams work in a dynamic, supportive environment and work on meaningful projects that are changing the future of medical beauty.  If you want to lead in innovation, technology and research, and you care about collaborating with passionate colleagues, serving communities and acting for the planet, please join us!


Job Summary:

As a key member of the HR team supporting the fastest growing division at L’Oreal USA, you will be a strategic partner to help drive and support the development of our teams to enhance our organizational performance and effectiveness, focusing on: Learning and Organizational Transformation for the Active Cosmetics Division, inclusive of all US and DMI teams.

This role will anticipate and optimize the organization’s people needs to align with the overall business strategy. You will assess, translate, animate and lead scalable solutions, resources & tools for employees, leaders and HR as a way to develop our talent and drive business transformation efforts throughout the organization. Some of these areas of focus include but are not limited to: Simplicity action planning, strategic alignment and framing, culture and purpose, change management, leadership/team assimilation and development, learning programs and roadmaps to build personal/professional expertise, onboarding and employee experience. You will serve as an essential bridge to our USA and Global Learning & Org Development teams to ensure we are building the most effective programs, providing them with meaningful insight and feedback into the efficacy of our current offerings and outlining other needs accordingly.




Key Job Accountabilities:

    • Organizational Transformation and Change Management
      • Analyze and share PULSE survey results, other data and insights with key stakeholders with a strong ability to story-tell through data
      • Provide resources, tools and materials for HR and leaders to build and drive actionable plans, including toolkits designed to enable the overall effectiveness of/adherence to change within the division. Leverage and adapt internal tools and frameworks from our L’Oreal Centers of Excellence while considering external resources as appropriate
      • Ensure results and action plans are communicated throughout the organization, creating compelling communication plans to increase survey awareness & engagement
      • Lead, animate and foster our community of Champions, creating 2-way, dynamic dialogue on Corporate/Divisional topics with our employee population
      • Prepare comprehensive change and workforce transition plans and programs, including strategies to support change and transition initiatives
      • Create feedback loops and engage key stakeholders to understand current climate and path forward (team/group check-ins, listening circles, surveys)
      • Consult and create division, brand, and function communications
      • Implement, track assessments and metrics of action plan effectiveness


    • Learning and Development
      • Partner with L’Oreal USA Learning and People Development team and the ACD HR Global Learning team on the strategy to drive key learning initiatives and customize learning paths for the division, based on function, level and development areas
      • Ensure that all of our division wide employee learning (especially our field sales education initiatives) are being tracked and integrated into the L’Oreal USA learning frame
      • Create engaging and exciting campaigns to promote learning offerings, leadership development programs and organizational initiatives, i.e. presentations, newsletters, infographics
      • Build communities of learning, leveraging internal and external partners, online platforms, outside vendors and additional resources
      • Manage Learning budget
      • Facilitate team effectiveness sessions and/or source internal/external facilitators, where needed
      • Manage the Executive Coaching process with leaders and external coaches
      • Identify gaps in current learning offerings and customize offerings to fill gaps; provide feedback to USA and Global learning teams on Active Cosmetics Division needs not addressed in current offerings
      • Source nominations for US & Global Nomination Programs and liaise with US & Global Learning Team to ensure representation
      • Increase employee engagement in open enrollment programs
      • In partnership with HR team and leaders, evolve and facilitate onboarding program for newcomers to the division, ensuring a top notch employee experience.



Job Requirements:

  • Undergraduate degree, preferred focus in Psychology, Org Dev, HR
  • Prior HR and/or People Management experience: minimum of 5+ years
  • Experience in global, multi-national companies
  • Demonstrated leadership, communication (verbal/written), negotiation, presentation, facilitation, interpersonal skills
  • Excellent organizational skills, with a keen eye for attention to detail
  • High degree of emotional intelligence, intellect, executive presence and cross-cultural awareness
  • Strong ability to lead through influence and mobilize teams to impact change
  • Navigate & drive solutions in a fast-paced, matrixed environment
  • Must have a sense of urgency and results/service orientation with a high degree of flexibility, adaptability and responsiveness; ability to handle fast pace and operate with ambiguity
  • Business acumen - In-depth knowledge of business objectives, the people aspect of the division, brand and function, competitors, market trends and consumers
  • Microsoft Office Suite computer excellence – Excel and Powerpoint mastery



  • Operational Master – Delivers a service of excellence
  • People Champion – Builds a diverse team of champions
  • Change Agent – Anticipates and facilitates change
  • Strategic Business Driver – Transforms business challenges into HR Strategy


  • Innovator – Invent life changing beauty experiences
  • Strategist – Shape the future and make the way
  • Entrepreneur – Run it as your own business
  • Integrator – Foster co-operation for agility
  • People Developer – Grow people to grow business

Please note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.
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