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GautengJohannesburg
Retail Corporate
Full - Time
04-Feb-2021

KEY JOB ACCOUNTABILITIES:

To foster and drive efficiently the sell-out through ensuring the best technical mastery of brand products in Stores, implementing international programs.

TECHNICAL / PROFESSIONAL & PERSONAL COMPETENCIES REQUIRED:

  • EMBODIES BRAND IDENTITY & KNOWS SELECTIVE BEAUTY UNIVERSE
  • Master brand identity and knows sense of purpose
  • Masters fundamental knowledge: products, categories, gestures, sales and service
  • Master competition, market, clients, and trends knowledge
  • DRIVES BUSINESS THROUGH SERVICE & RETAIL EDUCATION
  • Elaborates service & retail education plans aligned with business priorities
  • Cooperates with 360° internal and external stakeholders guarantying a consistent customer experience
  • Pilots & monitors Retail Education's Efficiency
  • DESIGNS, TRANSMITS & EMPOWER
  • Designs appropriate learning solutions for Customer Experience
  • Delivers & transmits Education Contents
  • Provides personalized follow-up & coaching
  • Animates learning communities with passion
  • ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE
  • Fosters empathy
  • Knows customer profiles & transmits customer centricity
  • Continuously elevates services standards and POS execution according to brand specificities

EDUCATION & EXPERIENCE

·         B Com, Advertising or IMM 3 year tertiary education (minimum)

·         Prior work experience in FMCG marketing, sales or advertising beneficial

·         Finance (P&L, price & PRI settings, sales forecast knowledge)

·         Knowledge of new media technologies strong focus on digital

·         Knowledge of products, market trends and consumers

·         Research data analysis

·         Knowledge of & in-store Retail Management experience

·         Previous staff management experience non negotiable

·        Minimum 5 years fragrance brand management experience

MINIMAL REQUIREMENTS

  • No less than 3 years training experience
  • Accredited in Beauty and Nail Technology / Beauty Therapist
  • Intermediate Excel
  • Advanced PowerPoint
  • Advanced Word

L'ORÉAL COMPETENCIES

·       Innovator

·       Strategist

·       People Developer

·       Integrator

·      Entrepreneur