SUMMARY:

The Quality Assurance Manager manages daily Quality Assurance and Inventory Control activities for the L'Oréal Dermatological Beauty (LDB) distribution operation.  This role will ensure processes related to out-of-specification investigations and product shelf life are completed and quality control documents are maintained to meet regulatory and company standards.  The Quality Assurance Manager collaborates with internal and external groups such as contract manufacturers, contract assembly, and internal cross-functional areas, such as Operations, Procurement, Regulatory, and Logistics to problem-solve any issues which impact customer service.  The Quality Assurance Manager will also lead, coordinate and/or participate in safety, quality, service, cost, and morale initiatives and find innovative solutions to problems.

POSITION RESPONSIBILITIES:

•Leads QA inspections of L’Oréal promotional components and finished goods in conformance to L’Oreal standards and specifications. 

•Prepares reports of non-conformance, accurate data and records within shared QA group directory

•Presents key performance information and updates to SalonCentric and LDB Leadership

•Resolves and/or escalates all quality issues concerning components and finished goods production

•Oversight of inventory activities such as: daily cuts, cycle counts and exception management of wave planning to ensure accuracy, release, reject and hold status

•Manages ADI process (Authorization for Destructions) 

•Leads Inventory Control personnel in accordance with policies and procedures

•Development and implementation of slotting and replenishment strategy including:

•       Slotting optimization strategy & execution

•Identification & resolution of materials with incomplete replenishment strategy

•Planning and execution of the annual physical inventory and cycle count program

•Provide SAP support for the LDB Team

•Additional operational projects assigned as needed

POSITION REQUIREMENTS:

•At least 2-3 years of applicable professional experience in related role

•At least 1-year direct management/leadership experience 

•4-year college degree preferred 

•SAP knowledge required

•Working knowledge of distribution procedures, processes and systems

•Proficiency in spreadsheets and data bases 

•Strong organizational and analytical skills

•Excellent leadership and communication skills and presentation ability to enable discussions

•Ability to seek effective and efficient ways to achieve results

•Ability to manage complexity

•Must be flexible, detail oriented, and a change agent with the ability to multi-task

•Ability to work under pressure and meet deadlines

•Ability to work with a high degree of reliability and autonomy

•Demonstrated problem solving skills

•Travel up to 15%