[L'oreal Korea] Retail Supply Chain Planner - Corporate Operation SCM

[Job Summary]

Ensure product availability in stores while maintaining a healthy stock coverage and smooth operations in stores, in coordination with the retail business team. Implement the Retail Playbook and Handbook processes in order to:
  • Ensure on-shelves availability in stores
  • Ensure the expected service level
  • Manage the replenishment parameters (in automatic replenishment system): stock mini/maxi, delivery frequency, minimum order quantities…
  • Work closely with merchandising and retail business teams to adjust store replenishment strategy regarding launches, seasonal activities, promotions.
  • Anticipate Excess & Obsoletes (E&O) and implement necessary action plan to decrease them
  • In case of dedicated Retail channel in the forecasting tool, manage the forecasts and share with global Demand Planner.
  • If not, give all information to help the Demand Planner to build the global forecast (especially on launches and promotions)
  • Coordinate delivery parameters between stores and Distribution Center to take into account constraints and needs, and optimize cost to serve and efficiency, defining a Service Level Agreement.

Train the retail business teams (Brand retail managers, Area managers…), implement processes; then ensure their application by the Retail business teams and the stores to:
  • Ensure the expected quality of stock, in terms of accuracy, discrepancies, deviation, and shrinkage: - Daily Operations (reception / product return / stock movements/replenishment from back room to shelves...) - Stock take methodology & frequency
  • Minimize the time spent in stores for SC activities: reception, replenishment, stock take…
  • Assess the SC performance at stores through regular field visits and KPIs monitoring
  • Be stores’ contact window for supply chain related issues


[Qualification & Preferred]
  • +3 years
  • FMCG Preferred
  • Should be fluent in both Spoken and Written Korean & English
  • Strong analytical and problem-solving skills with an eye for details, Able to work under pressure in a fast-paced environment, Excellent communication skills and must be a team player, SAP experience preferred, Good excel skills.

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