[L'oreal Korea] Luxe division eCom Key Account Manager
JOB SUMMARY
- To deliver the LD eCommerce sales results (Sell out, Volume, Targeted distribution) and customers’ goals.
- Build strong business partnerships (eJBP) with assigned customers or accounts through regular contact all necessary departments (especially brand team and Corp Digital team), prioritizing need due to managing multiple number accounts or customers.
- Managing and improving distribution, pricing, shelving, and merchandising in e-Platforms
- In charge of eCommerce Promotion by customer by brand especially, require strong leadership in terms of cross-brand promotion and customer-driven big promotion with eJBP partners.
- Anticipate e-commerce channel dynamics (trend/competition/New e-platform) to provide a vision to ecom stakeholders.
- Lead transversal e-commerce excellence projects, cooperating with brand e-commerce managers, Brands, and functional e-commerce stakeholders.
CORE WORK ACTIVITIES
- Lead eJBP(e-commerce joint business plan), adapting JBP frame and way of working to accelerate e-commerce growth & optimization.
- Develop a triple win (L’Oréal, e-retailer/pure player and shopper) strategy, adequate mix activation plan
- Manages animation of the brand e-commerce managers /cooperate with the brand e-commerce team in their business plan alignment with indirect ecom channels(e-retailer/pure player), with the right shopper and category insights, market and category reviews
- Build a trustful relationship with counterparts at e-retailer/pure players
- Foster the use of monitoring tools (Clavis), A superior understanding of shopper needs and behaviors.
- eStore visit to enrich the discussion with retailers with data
QUALIFICATIONS
- Education: Bachelor’s degree
- Years of experience: min. 3~6 years of experience in eCommerce
- Career Specific Experience
- +2~4 years of experience in e-Platform management in sales areas as a manager
- Knowledge of Digital environment systems (digital platform, payment, logistics, and IT)
- Sales experience that includes selling, negotiating, and leveraging insights to deliver customer and company plans.
- Customer experience within field sales delivering solutions that product, placement, promotion, and/ or pricing
- Hands-on solid sales skills, especially in working with direct/indirect sales partners and selling to consumers.
- Strong interpersonal skills
- Comfortable communicating with different nationalities & different cultures in English
- Language: Fluent in both Korean and English
- Other Skills: Proficient with Microsoft Excel, PowerPoint, and Google Analytics, any further analysis tool
(*Please attach your updated ENG. resume when you apply)