[L'oreal Korea] Digital & CRM IT Business Analyst - Corporate IT team


[Job Summary]

To ensure the implementation and deployment of Digital & CRM solutions into Korea to the agreed requirements and that this is done with minimal risk and disruption to the business. To maintain and enhance existing Digital & CRM solutions where required. 


Digital & CRM IT Business Analyst’s accountability and responsibility
  • Deliver Korea digital & CRM solution project which are in marketing roadmap of Global, Zone and Local
  • Ensure global / zone / Korea digital & CRM solution deployment while fill the gap between proposed solution and Korea requirement include regulations
  • Lead to maintain digital & CRM solution while actively monitoring day-to-day operations   
  • Enhance digital & CRM solution based on business requirement
  • Support zone & Korea to identify digital & CRM opportunities
  • Support Korea digital & CRM team to analyze data (i.e. Consumer data, digital marketing KPI’s, etc.) and generate market insight 
  • Ensure digital & CRM solutions are in full compliance with IT security guideline (i.e. Consumer data management, data encryption, access management, etc.) 
  • Identify opportunities for service collaboration with other digital / social platform partners and lead to integrate with CRM / e-Commerce 
  • Lead process and system integration with Digital Marketing & promotion agency, Web & Digital solution development agency, and support to integrate with online market place, 3PL Delivery Company, Payment Service provider. 



[Qualification & Preference]
  • University graduate
  • 5+ years
  • at least 5 years’ experience in Digital Marketing Solutions domain is a plus
  • Fluent in both Korean and English
  • Computer skill proficiency : Digital & CRM Solutions, MS PPT, Excel, Word



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