IT_Senior Business Analyst (SAP Sales)

Based on the business needs for a domain, he/she identifies and analyses the options for improvement or development of IT applications and contributes to the maintenance of applications. The domain includes Supply Chain, Logistics, and Warehouse management. 
  • Support the domain “business owners” in the definition of their needs and translate them into recommendations for the development/improvement of IT applications (i.e. SAP SD, and other relevant  applications)
  • Define the functional specifications of the applications
  • Analyze the impact of proposed solutions on the domain processes
  • Customize/configure/ develop applications, select appropriate technical options, prepare functional tests and endorse responsibility for validating developments before application roll-out
  • Optimize the application development and performance (from the "service catalog" or on request) and deliver service in accordance with established SLAs taking proactive action to ensure stable and secure application and infrastructures to avoid potential service disruption
  • Provide support on maintenance level 2 and 3 to the applications management teams
  • Analyze root causes of incidents and propose the appropriate action plans
  • Manage ongoing relationships with internal clients giving regular updates on developments and improvements
  • Participate and deploy the change management activities by accompanying end users and providing training
  • Ability to produce documents and templates describing products, services, components, or application to establish compliance with relevant documentation requirement; ensure they are valid and up to date and that functions and features are documented in an appropriate way

  • University graduate
  • 10+ years of experience
  • At least 5 years experience in SAP SD development and management
  • Fluent in both Korean and English
  • Computer skill proficiency: MS PPT, Excel, Word

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