Key Job Accountabilities 主要職務

            

Lead both short-term and long-term E-commerce strategy: In respect with the brand / division / North Asia Zone strategies and frames, increase division’s online turnover, ensuring incubation of new businesses in line with brand / division’s identity and objectives            

Lead EC platform team and collaborate with related teams/stakeholders effectively including North Asia CDMO zone team            

Manage e-merchandizing strategy: catalog, trade, promos, testing, new parts on the site, media … in link with the marketing plan            

Manage e-trade marketing in line with both the brand / the platformers’ marketing calendars            

Monitor the customer experience and purchase path to improve purchase rate (frequency, conversion, average order size) for online channels and provide data expertise to deploy & adapt the strategy            

Track and measure site & Business performance to increase ROI        

Track and measure customer satisfaction (NPS, Consumer comment, Review)    

Lead retail media strategy while establishing performance track cycle    

Facilitate technology, tools and partners deployment to improve platforms and functionalities, working closely with the EC platformers, IT and related teams            

Become the window for the brand team and related parties, unless any urgent issues occur            

In charge of online platform business P&L to contribute for profits    

Lead division eJBP with key platformers in order to drive faster growth    

Develop online platform business channel strategy in the market while respecting Global/North Asia Zone CDMO strategy            

            

Must Have Aspects 必須項目

            

a. Core skills and Experience            

 More than 3 years of experience in managing EC platforms; especially proven experience in crafting and executing strategies for multiple brands and e-commerce platforms.            

 Expert knowledge and strategic insight into key e-commerce platforms, particularly Rakuten and Amazon.            

 Experience in managing sales and PL responsibility.            

 High-level proficiency in English, both written and spoken (to effectively communicate with international teams).            

            

b. Leadership and Management

Proven track record of effectively communicating and cascading information within a team.            

 Quick adaptability to new challenges and the ability to address issues raised by internal stakeholders such as senior leadership and brand representatives.            

 Ability to provide insightful and strategic feedback to team members, drawing on a deep understanding of e-commerce platforms and prior experience.            

 Strong management skills that drive team performance and foster a collaborative environment.            

 An enthusiastic and optimistic outlook that motivates and encourages team members.            

 Excellent prioritization skills, capable of directing projects with clarity and vision.            

            

c. Mindset            

 A genuine passion for EC business, striving for excellence in every endeavor.            

 Confidence in engaging with business partners and a commitment to meeting and exceeding objectives.            


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