HR Advisor – Retail
A DAY IN THE LIFE
As HR Advisor you will support the Retail Management Teams in managing employee relations cases and the generalist activities for the Beauty Advisor population across all divisions. As part of your role, you will ensure compliance with HR processes and practices in consultation with managers in order to mitigate risks for the business. You will be required to build strong relationships with internal managers & employees in order to support the delivery of people plans.
You will:
OPERATIONAL ASPECTS
- Accountable for the data management of Beauty Advisors in your regions.
- Collaborate closely with Area Managers, HR Admin and Payroll to we maintain the strong HR reputation within the business.
EMPLOYEE RELATIONS
- Lead, coach and risk-manage all employee relations, including probationary periods, absence, disciplinary & grievance investigations, capability processes, restructures and Data Subject Access Requests.
- Champion employee relations best practice across L’Oréal UKI Retail, ensuring adherence of policies and procedures.
- Be the main point of contact for all Employee Relations queries and cases for your Regions across UK and Ireland, instilling best practice employee relations management across the managers you support.
- Work in collaboration with the ER Manager and Senior Area Managers on complex ER cases and highly sensitive matters.
COACHING
- Be the first line HR support for managers and Beauty Advisors, dealing with queries effectively.
- Coach and build the people management ability of your brand Area Managers to improve their level of capability and people management skills.
- Work with the ER Manager to identify training needs to develop your regions’ Area Managers. Identify, design and deliver training across the Retail Field Management population.
BUSINESS PARTNERSHIP SUPPORT
- Meet regularly with the retail management teams to share analysis, highlight trends & identify insights from data including turnover, absence, engagement surveys, exit and stay interviews.
- Maintain proximity to your regions through field visits and a network within Head Office.
OTHER
- Take the initiative to evaluate the effectiveness of current HR processes and implement improvements.
- Work with the HR Admin Team to ensure all people processing is completed accurately.
- Lead and support various HR initiatives across the retail business.
WHO YOU ARE
- Excellent communication and influencing skills with experience of building relationships across the organisation.
- A solution orientated mindset with the ability to work accurately at pace and cope with ambiguity.
- Strong organisational and time management skills with ability to prioritise and adapt
- Proactive, confident and enthusiastic
- Ability to treat all matters with absolute confidentiality and integrity
- Self-confidence and willingness to take full ownership of role
- Experience of managing change - through rapid growth.
- CIPD qualified or employment law experience
WHAT WE OFFER
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
WHO WE ARE
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together to create meaningful impact.
In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world’s #1 beauty brand with L’Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter.
HOW WE RECRUIT
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.