Job Description Form


Section 1: General Information


Job Title:             Director – National Accounts (Specialty & TV Retail)


Function:             Sales - Direct


FLSA status:       Exempt


Supervisor Title: FSVP - National Account (Specialty & TV Retail)


Location:             10 Hudson Yards, New York, NY 10001



Section 2:  Job Summary (limit your description to one paragraph):


Responsible for the sell-in of a forecasted dollar volume and mix of products into the retail account including:




Neiman Marcus


Bergdorf Goodman

.  Act as key liaison between Brand and the assigned account(s).  Interact with buying office in all aspects of the ordering process to ensure the company’s net goals are met.  Perform all administrative functions for their account(s).  Maintain strong relationship with Lancome retail executives.  Play an instrumental role in the planning and execution of Lancome marketing initiatives for each account.  The expectation is that the National Account Dir/AVP will spend 25% of their time in the field.



Section 3:  Job Requirements (Minimum number years of experience, skills, certification and academic background required to perform this job):


1. Bachelor degree and minimum of 5+ years experience in cosmetic or retail management

2. Self motivated, results oriented, creative thinker

3. Strong communication, presentation and organizational skills

4. Analytical in approach to identifying opportunities

5. Must effectively monitor, analyze, interpret and communication business information

6. Strong negotiation skills

7. Ability to establish strong working relationship with buying groups

8. Proficient computer skills necessary – Microsoft Office (Word, Excel, PowerPoint, Outlook)








Section 4:  Judgment and Decision Making (Describe the nature and impact of decisions required for this position as well as the type of supervision required for this position from the following; Close, Moderate, Intermittent, None):


The supervision required is moderate.  There is daily communication and partnership with the National Account Sales Vice President.


Section 5: Essential Physical Requirements (if applicable – i.e. lifting – exactly how much, bending, climbing, driving equipment):


Ability to lift and carry 25 pounds


Section 6:  Financial Scope (if applicable):


Annual Budget Responsibility:  personal T&E budget, account coop and in store decoration budgets

Annual Revenue Responsibility:  this will vary depending on the account and volume



Section 7:  Essential Duties and Responsibilities:

Briefly describe 5-8 primary duties/responsibilities of the job.  Please list these duties in order of importance and include the percentage of time spent or required for each activity.


Tasks, Duties & Responsibilities

% of time spent.

Total should = 100%



1.  Responsible for net sales goals for entire account(s).  Compile all daily, weekly and monthly retail sales reports including competitive retail reports and mix of business.  Participate in forecasting sales for new sku’s within the retailer ordering systems. 



2.  Responsible for the overall stock levels and ensure appropriate product mix of stock is available in the stores by assuring timely ordering, proactively monitoring and resolving low or out of stock conditions. Control and update stock and sales plan, product and GWP returns.  Manage promotional order process, from purchase order to shipment. 




3.  Actively participate in open to buy negotiation along with National Account Sales Vice President. Responsible for preparing account meeting information in conjunction with Regional Sales Director and National Account Sales Vice President.



5.  Work in conjunction with the Regional Sales Director and National Account Sales Vice President to establish the promotional strategy for the business, input the agreed upon contracts as well as maintain the advertising budget.



6.  Builds strong, influential partnerships with buyers to maximize space and visual priority, full stock conditions and the retailer’s contribution to advertising and sales enhancing events.




7.   Communicate and follow up on all necessary business information from buying office to National Account Sales Vice President, Regional Sales Director and Sales and Training Executives.



8.  Establish strong working partnerships with the National Account Sales Vice Presidents, Regional Sales Director and Sales and Training Executives as well as people from the corporate office to acquire key resources, obtain problem solving advice and take advantage of assistance in highly critical negotiations.




Section 8:  Required Competencies:

Briefly describe 5-8 primary competencies that are core requirements for this position, in order of importance.  Different from job responsibilities, these are “soft skills” that are required for success.  Please refer to the L’Oreal USA MAP competencies.  Examples include managing complexity, interacts effectively, innovates, etc.



1.   Acts/Leads with Human Sensitivity

Demonstrates respect, develops others, enriches team dynamics


2.  Interacts Effectively

Listens and communicates effectively, actively networks


3.  Manages Complexity

Reasons from multiple perspectives, makes decisions


4.  Achieves Results with Integrity

Conveys energy, focuses on results, acts with integrity


5.  Innovates

Shows curiosity, imagines creative solutions, promotes team creativity


6.  Demonstrates Entrepreneurship

Takes initiative, focuses on customers, improves business performance, develops a vision


7Displays Sensitivity to the “Métier” of L’Oreal

Focuses on quality, builds knowledge of the beauty business, understands beauty


Please note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.


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