Job Title: Beauty Tech Communication & Engagement – Director IT 

Reports to: Vice President Office of CIO & Transformation 

Job Overview: 

The Senior Manager of Communications, IT will be responsible for developing and deploying the communications strategy for the Americas IT organization. They will work closely with the IT Leadership team & cross functional teams to identify and communicate key messages to internal and external stakeholders, including employees, customers, and media. The ideal candidate is an innovative and entrepreneurial self-starter with exceptional writing skills, strong detail orientation, and the proven ability to manage a multitude of priorities, and deadlines. This role requires building relationships throughout the Group and collaboration cross-functionally with a variety of internal stakeholders. 

Key Responsibilities: 


  • Partner on the ideation of internal communications programs and events, incorporating business objectives and initiatives tied to the IT Americas vision 

  • Manage the implementation of global driven initiatives, strategically tailored to drive a high level of adoption for the IT audience 

  • Build relationships with communications partners in the organization, as well as, key stakeholders, to influence alignment and seek opportunities to leverage ideas across teams 

  • Drive education and awareness of the function; position Internal Communications as a resource to the business, understanding the unique needs of each audience 

  • Research competitive best practices and revolutionary approaches to influence the evolution of employee engagement and communication 

  • Manage priorities + deadlines with resources 

Employee Messaging 

  •  Centralize internal messaging targeting the IT Americas audience to build consistency on tone, frequency and visual voice 

  • Improve audience focused communication, tailoring messaging to drive impact 

  • Acting as a resource across domains and functions to advise and align communication planning 

  • Measure effectiveness + engagement through surveys, focus groups and metrics to evolve the internal communication strategy, driving 360 degree feedback 

  • Oversee the maintenance and evolution of internal reference tools including, but not limited to: distribution lists, communications matrix 

Knowledge and Skills 

  •  Self-motivated, with an appetite for working entrepreneurially and a track record as a self-starter 

  • Strong project management skills, and the ability to execute programs and events with speed, accuracy and efficiency 

  • Must be adaptable to changing business conditions 

  • Outstanding influencing and interpersonal skills and a track record of working effectively and forming peer-level relationships with senior members of an organization 

  • Excellent verbal and written communication skills, as well as, strong listening skills 

  • An uncompromising commitment to quality – detail oriented but able to see the big picture 

  • Team orientation, with a strong sense of commitment to team members and clients 

  • Flexibility to travel, attend events as required and to work, if needed, outside of standard office hours 


Education and Experience 

  • 10+ years working in a high paced environment 

  • Bachelor’s degree required, preferred in Communications, Journalism or Public Relations 

  • Experience working in a role relative to internal or corporate communications required 

  • Strong knowledge of IT industry and technology trends 

  • Experience in B2B and B2C communication 



Salary Range: $

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