Dermatology Medical Representative - Oncology - Midlands - LDB
When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.
By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.
Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else.
If you want the Freedom to go Beyond, we’ll see you at L’Oréal.
Being part of the Active Cosmetics Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.
We’re the world leader in dermocosmetics, with international skincare brands recommended by health care professionals and distributed in healthcare outlets worldwide, including, pharmacies, drugstores, medi-spa and e-retailers.
Our portfolio is composed of 6 brands offering a range of skincare and haircare across the world; Vichy, CeraVe and La Roche-Posay being just a few. The products respond to all expectations linked to beauty and health of the skin: from dermatological and aesthetics skincare to natural solutions, from the most accessible ranges to the most premium ones.
Reporting to the Oncology Project Lead – the Oncology Specialist is responsible for developing strategic relationships with customers, based on a deep scientific understanding of the issues in order to identify the best opportunities to deliver optimum skin care to improve oncology patients’ quality of life.
As an oncology specialist for the UK, you will own the HCP relationships in secondary care oncology & dermo-oncology units in order to educate on La Roche-Posay products to maximise recommendations by secondary care customers. You will work closely with clinicians, MDT teams and payors across the region to identify patients and support patient pathways.
You will identify, network, sample and detail all Onco-dermatology & Oncology stakeholders & seek out new business opportunities in order to achieve sales, market share & profit targets.
You will
• Build, and execute Territory Action Plan which clearly outlines the activities to be undertaken at a local and national level.
• Develop advocates and foster the growth of La Roche-Posay products in key departments with KOL’s – attend national congresses as appropriate.
• Provide key account/hospital network support, market access support, including referral networks
• Maintain high levels of product knowledge, especially key clinical papers and customer and competitor knowledge, participating in training programmes as appropriate
• Demonstrate clear and thorough understanding of disease states, build and maintain strong professional relationships with physicians in private practice, medical group practices and/ or hospitals, office staffs and others in the patient care continuum
• Maintain accurate customer records – provide feedback on marketing materials / campaign
• Ensure all administration tasks are completed in a timely manner and targets are met in line with minimum standards– call reporting, expenses etc.
• Manage the territory AV meetings and sponsorship budgets on an on-going basis to ensure budget compliance
• Provide customer service to various oncology organizations, teaching institutions, physicians, Oncology Nurses, and administrative staff
• Be aware of the local industry standards of practice and the L’Oréal ethics charter ensuring that all standards are met
• Attend sales conferences and other events which may involve overnight stays
You have
• Experience in medical sales with proven track record in driving success – secondary care experience is essential and key account management experience is desirable
• Educated to at least a degree level (or equivalent) – preferably with a science background.
• Sound understanding of the healthcare environment and the commercial implications for Pharma / dermo-cosmetic companies an advantage
• Share – Ability to share knowledge internally across a matrix structure, to optimise all opportunities
• Strong communication skills (written and verbal) and excellent presentation skills, able to influence and inspire any audience
• Knows how to manage the complexity in terms of number of projects, timelines, meeting presentations
• Self-motivation and strong organisation skills to be able to work autonomously to drive the oncology franchises
• Resilience and flexibility – the ability to adapt to dynamic business and market demands, overcoming challenges and driving success in an innovate way
• ‘Can do’ attitude - someone who gets things done – able to work on own as well as in teams
• Strong IT skills - to use reporting systems, email, Microsoft Office e.g. excel based programmes for monitoring sales, investment return etc, Microsoft Teams and IPAD Pro
• Experience - in delivering large medical educational events both Live and Virtually
• Working knowledge of or familiarity with the hospital and cancer centre environment preferred
• Demonstrated ability in problem-solving, pathway design and implementation and project management
You show
Ambition: You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance and are able to work to a high degree of accuracy and meet deadlines.
Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You are able to think, plan, and act strategically
Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.
Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to oncology and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.
Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You are proactive and open, embracing new ideas, challenges and change with positivity and a hands-on approach.
You get
We put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from multiple exceptional programmes.
From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.
Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer...so you can enjoy more time with your friends and family.
As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.
Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!
How we recruit
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.