Job Title AVP, L’Oreal Academies- PPD Division

Division: Professional Products Division

Location: (NY, 10 Hudson Yards; 435 Hudson Street; NJ, 111 Town Square Pl Jersey City; CA, L’Oreal West)

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L’Oréal Professionnel, Kérastase, Redken, Matrix, and Pureology.

What You Will Do:

Assistant Vice President (AVP) of L'Oréal Academies will have responsibility for the strategic direction, operational management, analyze programming, occupancy and financial performance of L'Oréal's training academies.

Job Duties and Accountabilities

Strategic Leadership & Collaboration:

• Collaboration with Senior Management: The AVP will work closely with VP-level Education heads, General Managers (GMs), and Sales teams. This collaboration ensures alignment between academy programming and the overall profit & loss (P&L) impact.
• Brand Education Alignment: Work with the VP of Brand Education to ensure the academy's curriculum reflects current industry trends and brand priorities. Analyzing class attendance data will inform programming decisions and optimize offerings.
• Revenue Generation and Occupancy: The AVP is tasked with identifying new revenue streams and maximizing academy occupancy. This may include exploring partnerships, developing new program formats, or attracting external clients. Achieving 80% occupancy or higher.

Financial Management and Analysis:

• Budgetary Oversight: The AVP holds overall responsibility for budget management, including trend forecasting, P&L analysis, and tracking class profitability. This requires strong financial acumen and the ability to provide actionable insights based on financial data.
• Ticket Sales Analysis: Report ticket sales with sales teams and brands and strategize ways to drive sell thru.

Operational Management and Process Improvement:

• Programming and Scheduling: Creating and managing the academy's calendar of events is a core function. Balancing educational programs (80%) with corporate events (20%) requires careful planning and coordination. Allocating room bookings across different brands emphasizes the need for efficient resource allocation.
• Process Development: The AVP will develop and implement procedures for smooth academy operations. This includes creating booking request forms, managing the calendar, overseeing staffing, and conducting class and event reviews.
• Team Management: The AVP will manage a team, including a Marketing Manager and Academy Managers by providing guidance, clear responsibilities and ensuring team members meet their performance objectives.

Reporting and Communication:

• Monthly Reporting: Providing monthly reports on occupancy, programming, reach, and future plans is a key accountability aspect of the role. This necessitates strong analytical and communication skills to effectively convey complex information to senior management.

Overall, this AVP role calls for a dynamic individual with a blend of strategic thinking, operational expertise, financial acumen, and strong leadership skills. Success in this position will hinge on the ability to collaborate effectively, influence mgmt., drive revenue growth, optimize resource utilization, and develop a high-performing team.

Key Challenges, Issues and Complexity (Formerly Judgement & Decision-making section)

The AVP of L'Oréal Academies role, presents several potential challenges and complexities. Balancing Brand Needs and Market Demand: Aligning academy programming with both individual brand priorities and broader market trends could be challenging. Brands may have differing educational needs, and reconciling these with overall industry trends requires careful negotiation and prioritization. Revenue Diversification: Identifying and developing new revenue streams beyond traditional ticket sales requires creativity and a willingness to explore innovative business models. Gaining alignment from all brands and departments on plans.

Organization Structure and Key Working Relationships 

In this section list the key working relationships of this role if applicable

• Brand GM’s, Head of Education, AVP Business Education
• AVP, Academies will interact with these teams to strategize on Academy programming and occupancy.
• Ongoing relationship- VP Education meet Biweekly, GM’s on monthly basis. highly collaborative relationship requiring strong communication and negotiation skills.
• The Communication Method: Verbal and Written

Job Dimensions (Formerly Financial Scope section) 

Define the relative impact of the role by outlining key significant measurable quantities

• Operating Budget $6M+
• Number of direct reports: 3
• Total Staff: 3 FT plus several contractors
• Area(s) of Impact
  • L’Oreal Academies has a direct impact on Education Reach for PPD.
• Nature of Impact 
  • Role is strategic and advisory.
• Other Key Metrics
  • job holder accountable for ticket sales, occupancy of classes and overall P&L.

What We Are Looking For:

Required Qualifications:

• Education Requirements - Bachelor’s degree or higher
• Years of Experience- 15- 20 years 
• Job Specific Experience/Skills – Experience in the professional industry 
• Technical Skills (i.e., SAP, MS Office, etc.) Proficient in Excel, Word, Outlook, Teams and understanding of Social media platforms.
• List Physical requirements of the role (i.e. sitting, standing, twisting, bending, physical in-office presence) Sitting, standing, hybrid between in-office, in academy 
• Flexibility in work schedule, night and some weekends. 
• Ability to Travel on a bi-monthly bases to the West Coast Academy

Preferred Qualifications:

• Cosmetology license preferred but not required. 
• Strong Business Acumen preferred  
• Understanding of Academy Purpose and leading business department

What’s In It For You:

• Salary Range: The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) [*please keep only if applicable*]
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or